Service Architect – SC Cleared – Inside IR35SR2 • London, England, United Kingdom

This job offer is no longer available

Service Architect – SC Cleared – Inside IR35

SR2

London, England, United Kingdom

London, England, United Kingdom

Find similar jobs

About

Service Architect – SC Cleared – Inside IR35 The Service Architect will lead the end-to-end service design and transition planning for secure, complex digital services within a national security environment. Working closely with security, delivery, and operational stakeholders, the Service Architect ensures that services are supportable, resilient, compliant. Key Responsibilities Develop, own, and maintain Service Design Packs (SDPs), ensuring alignment with internal service strategy and security governance frameworks. Define, socialise, and govern Service Acceptance Criteria (SAC), ensuring cross-functional agreement and formal sign-off. Drive and manage Operational Readiness Reviews (ORR/FORR), integrating input from delivery, support, assurance, and user teams. Design and assure Service Operating Models, including roles, responsibilities, SLAs, OLAs, and key control points for secure service delivery. Ensure all support artefacts, handover documents, escalation paths, and knowledge transfer plans are in place and approved before go-live.Essential Experience Proven track record delivering Service Design and Transition in national security, law enforcement, defence, or central government programmes. Deep understanding of service management in secure, multi-supplier, and hybrid cloud environments Knowledge of service monitoring, incident management, and problem management processes in secure environments. Working knowledge of SIAM models, ITIL v4 and their application within GDS-aligned or hybrid-agile environments

London, England, United Kingdom

Languages

English

Notice for Users

This job was posted by one of our partners. You can view the original job source here.

Find similar jobs