Administrator - Service Department

At Flynn, it's not just a job, it's a career

Location: London, ON

Employment Type: Office, Salaried, Full-Time

Job Functions: Administration, Organization, Coordination

Department: Service Operations

Industry: Building Envelope

A Day in the Life

- Manage a high volume of files and project documents, ensuring accuracy in records like work orders, quotes, and purchase orders,

etc.

- Maintain up-to-date customer contact details and service documentation.

- Direct inquiries appropriately by understanding team roles within the Service Department.

- Support service billing through Accounts Payable and Receivable processes.

- Collaborate with internal teams to keep project documentation complete and accessible.

- Handle full-cycle invoicing, including billing, and approving purchase orders.

- Prepare warranty and insurance documents as needed (e.g., standard, OIRCA).

- Create and close subcontracts and submit pay requests.

- Monitor corporate card use and expense reports from field staff.

- Lead and schedule department meetings (e.g., Work on Hand meetings).

- Respond to customer inquiries and dispatch crews for service calls.

- Provide administrative support to the Superintendent and assist with other tasks as needed.

What We Are Seeking

- Experience in a construction or service-related environment is an asset.

- Minimum of 2 years in an administrative role preferred.

- Experience with invoicing and basic accounting procedures is considered an asset.

- Highly organized, self-motivated, and able to work with a sense of urgency.

- Comfortable in a fast-paced environment with the ability to adapt quickly.

- Skilled at managing priorities and handling a high-volume workload efficiently.

- Strong customer service orientation with a professional and courteous phone manner.

- Proficient in Microsoft Office Suite, including Word, Excel, and Outlook.

What we Offer:

- Competitive wages and benefits

- RRSP matching

- Great environment where our motto is "Flynn Family Winning Together"

- On-going career development programs through our in-house Flynn University and eLearning courses

#LI-DD1

Flynn Group of Companies is the leading trade contractor in North America that works on virtually every aspect of a building's outer layer, including Roofing, Glazing, Waterproofing, and Architectural Metals. The foundation of our award winning success is having the right people on our team.

Disclosure: We use an AI-powered system to initially screen resumes.  However,  all applications/resumes are also reviewed by our team of Human Resources and Talent Acquisition Professionals to ensure a fair and thorough evaluation in determining a candidate's potential fit for a role they applied to.

This posting is for an existing vacancy within the organization.