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Restaurant General ManagerCerveauPhiladelphia, Pennsylvania, United States

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Restaurant General Manager

Cerveau
  • US
    Philadelphia, Pennsylvania, United States
  • US
    Philadelphia, Pennsylvania, United States

About

Cerveau is hiring a General Manager to lead FOH operations, elevate service standards, and drive consistent execution nightly. This is a hands-on role for a true floor leader—someone who can build a strong team, run clean service, and own the business results (sales, labor, guest experience, and standards).

What You'll Do

  • Own day-to-day restaurant operations: pre-shift, service execution, floor management, pacing, and guest recovery


  • Hire, train, coach, and retain a high-performing FOH team (hosts, servers, bartenders, support)


  • Build scheduling and staffing plans that hit labor targets without sacrificing hospitality


  • Implement and enforce steps of service, sidework standards, cash handling, comps/voids controls, and accountability


  • Partner with ownership/leadership to improve systems: opening/closing checklists, training materials, and service flow


  • Manage reservations and guest communications to maximize covers and protect the experience


  • Oversee beverage/FOH inventory controls, ordering, and vendor coordination (in collaboration with leadership)


  • Track KPIs and report weekly on performance: covers, check average, labor %, comps/voids, guest feedback, and issues requiring action


  • Drive private dining/to-go execution standards and help grow these revenue channels

What We're Looking For

  • 3–5+ years as a GM (or strong AGM ready to step up) in a busy, full-service restaurant


  • Excellent floor presence—calm, decisive, and guest-first under pressure


  • Strong leadership and culture-building: training, accountability, and retention matter here


  • Comfortable managing labor, costs, and operational controls (P&L literacy is a big plus)


  • High standards for cleanliness, organization, communication, and consistency


  • POS + reservations platform experience (Toast/OpenTable/Resy experience a plus)

Compensation & Perks

  • Competitive salary based on experience + performance incentives


  • Growth opportunity with a concept focused on quality, consistency, and long-term team building

Please include your earliest start date and preferred interview times.

More detail about Cerveau, please visit
  • Philadelphia, Pennsylvania, United States

Languages

  • English
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