This job offer is no longer available
Restaurant General Manager
- Philadelphia, Pennsylvania, United States
- Philadelphia, Pennsylvania, United States
About
Cerveau is hiring a General Manager to lead FOH operations, elevate service standards, and drive consistent execution nightly. This is a hands-on role for a true floor leader—someone who can build a strong team, run clean service, and own the business results (sales, labor, guest experience, and standards).
What You'll DoOwn day-to-day restaurant operations: pre-shift, service execution, floor management, pacing, and guest recovery
Hire, train, coach, and retain a high-performing FOH team (hosts, servers, bartenders, support)
Build scheduling and staffing plans that hit labor targets without sacrificing hospitality
Implement and enforce steps of service, sidework standards, cash handling, comps/voids controls, and accountability
Partner with ownership/leadership to improve systems: opening/closing checklists, training materials, and service flow
Manage reservations and guest communications to maximize covers and protect the experience
Oversee beverage/FOH inventory controls, ordering, and vendor coordination (in collaboration with leadership)
Track KPIs and report weekly on performance: covers, check average, labor %, comps/voids, guest feedback, and issues requiring action
Drive private dining/to-go execution standards and help grow these revenue channels
3–5+ years as a GM (or strong AGM ready to step up) in a busy, full-service restaurant
Excellent floor presence—calm, decisive, and guest-first under pressure
Strong leadership and culture-building: training, accountability, and retention matter here
Comfortable managing labor, costs, and operational controls (P&L literacy is a big plus)
High standards for cleanliness, organization, communication, and consistency
POS + reservations platform experience (Toast/OpenTable/Resy experience a plus)
Competitive salary based on experience + performance incentives
Growth opportunity with a concept focused on quality, consistency, and long-term team building
Please include your earliest start date and preferred interview times.
More detail about Cerveau, please visitLanguages
- English
This job was posted by one of our partners. You can view the original job source here.