Microsoft Office specialist/Business AnalystPeople First Service Center • United States
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Microsoft Office specialist/Business Analyst
People First Service Center
- United States
- United States
About
The Florida House of Representatives, Office of Information Technology, is seeking a detail-oriented and highly motivated Microsoft Office Specialist with a strong focus on Microsoft Word to support internal customersspecifically legislative committee staff. This hybrid role blends document troubleshooting, training, and business analysis within a structured government environment. It offers a unique opportunity to learn the legislative process from end to end. The ideal candidate will be a proactive problem solver with strong technical and analytical skills, capable of supporting mission-critical documentation workflows. FINANCIAL DISCLOSURE: Pursuant to sections 112.3144 and 112.3145, F.S., this position is required to electronically file a Form 1 Statement of Financial Interests with the Florida Commission on Ethics within 30 days of hire. The State Personnel System is an E-Verify employer. For more information click on our E-Verify Website. Examples of Work Performed: Create, format, edit, and troubleshoot professional documents using advanced Microsoft Word functions Apply styles, templates, table of contents, bookmarks, content controls, and document protection techniques Provide hands-on assistance and informal training to committee staff regarding Word functionality and formatting standards Collaborate with IT developers and subject matter experts to translate business requirements into technical solutions Analyze workflows and propose improvements to support legislative operations Coordinate small-scale IT and documentation projects, ensuring timely deliverables and clear communication Design and execute test scripts and validate new features, applications, or functions in collaboration with IT developers and committee staff Produce technical reports, manuals, and operational materials in support of committee activities Maintain confidentiality and secure handling of sensitive documentation Participate in learning activities focused on understanding legislative procedures and cycles
Knowledge, Skills, and Abilities
High proficiency in Microsoft Word with strong grammar, layout, and proofreading skills Experience in troubleshooting formatting issues and guiding others through best practices Strong ability to manage multiple concurrent projects and meet tight deadlines Ability to analyze user requirements and prepare functional specifications Excellent verbal and written communication skills, with a talent for distilling complex concepts Proven interpersonal skills for collaboration with internal customers in a legislative setting Perform other related duties as required.
Minimum Qualifications
A bachelors degree from an accredited college or university in computer science, management information systems, mathematics, or engineering. Progressively responsible information systems experience can substitute on a year-for-year basis for the required college education. Any combination of progressively responsible information systems experience and post-secondary training in disciplines as described above totaling four years. Preferred Qualifications
Preference will be given to applicants with the following: Microsoft Office Specialist (MOS) Certification in Word (Associate or Expert level) Proficient in Microsoft Office Suite, Windows OS, and remote support tools Experience with SharePoint or other document collaboration platforms Strong understanding of computer systems, mobile devices, and other tech products Familiarity with project management methodologies and tools
Professional Experience Minimum of 3 years of experience in business analysis and/or office specialist support Background in administrative, clerical, legal assistant, or technical writing roles Experience analyzing and interpreting user requests and translating them into actionable solutions
Soft Skills Interest in civic engagement and the mechanics of policy-making Ability to interact professionally with stakeholders across various levels Calm under pressure and responsive to customer needs Ability to establish and maintain effective working relationships with others Ability to work both independently and as part of a team Excellent communication and interpersonal skills
Commensurate with experience. The Legislature offers a competitive benefits package. Interested parties may apply with cover letter and resume via GovernmentJobs.com or send an Alternate Application to: Office of Administration & Professional Development Florida House of Representatives 402 South Monroe Street, 1201 Capitol Tallahassee, Florida 32399 If an accommodation is needed for a disability, please notify Human Resources at (850) 488-6803. For assistance, call the People First Service Center at (877) 562-7287 Monday - Friday, 8:00 a.m. to 6:00 p.m., Eastern time #J-18808-Ljbffr
Languages
- English
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