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Head of Sales
Explore LTD
- Farnborough, England, United Kingdom
- Farnborough, England, United Kingdom
About
Responsibilities
Revenue growth is at the forefront of every decision.
Build the sales philosophy and play to win.
Lead and mentor the sales team (both in the office and remotely).
Performance oversight, analysis and strategy based on key metrics, e.g. conversion and sales targets.
Training and development of the team.
Foster a culture of ownership and accountability.
Early adoption of new technology and innovation in systems and processes.
The Head of Sales will manage the team in close collaboration with the Head of Customer Experience. Some team functions will be interchangeable especially during peak booking and travel periods so mobilising and motivating the team to support the post‑sale customer journey is essential.
About Explore Worldwide Explore is part of Hotelplan Group, a well‑established and diverse family of specialist tour operators with a long tradition of developing and operating market‑leading experiences. The family comprises ski, walking and Lapland holidays with Inghams and Santa’s Lapland; adventure travel with Explore; and self‑guided holidays with Inntravel. Sustainability and responsible tourism is at the core of everything we do and should be a passion for everyone employed by the group. At the heart of all of this is a passion to travel responsibly. We aim to always be welcomed back for communities and cultures to benefit and wildlife to a complicated world that’s full of potential we strive to be better than yesterday. We put people at the heart of everything we do and are proud of the extensive benefits we offer.
Qualifications
Proven leadership experience in Sales, ideally within travel.
Strong commercial acumen and data‑driven decision‑making.
Excellent communication and stakeholder management.
Experience of CRM systems and call centre platforms.
Experience with reservations or booking systems.
Experience of managing hybrid or remote teams.
Knowledge of global holiday destinations and of small‑group adventure travel is desirable.
Our Commitment to Sustainable Travel Explore is an adventure travel expert focused on sustainable small‑group holidays that create stories to tell for a lifetime. From classic group tours and family adventures to walking wildlife and cycling trips, we offer destinations in around 100 countries to explore the world with us. Join us on our journey creating extraordinary travel experiences for all.
Benefits & Culture We put people at the heart of everything we do and are proud of the extensive benefits we offer.
Location & Salary This role is based in Farnborough, Hampshire with office attendance two days per week. The office is within walking distance of the train station and has free parking. This is a full‑time position; however, we value work‑life balance and are open to discussion on flexible working patterns (minimum four days per week). Salary: £52,000 plus bonus.
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Languages
- English
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