Restaurant Operations Manager

Job Title: Restaurant Operations Manager

About the Role:

We are seeking a highly skilled and experienced Restaurant Operations Manager to join our team. As a key member of our leadership team, you will be responsible for overseeing the daily operations of our restaurant, ensuring high levels of customer satisfaction, staff performance, and profitability.

Main Responsibilities:

• Oversee all restaurant operations, including front of house and back of house activities


• E nsure compliance with health and safety regulations


• Manage inventory, ordering, and supply chain processes


• Prepare and manage budgets, forecasts, and financial reports


• Monitor revenue and expenses to ensure profitability


• Implement cost-control measures to optimize resources


• Recruit, train, and develop staff, ensuring a high level of customer service


• Conduct performance evaluations and provide feedback to team members


• Foster a positive work environment that encourages teamwork and collaboration


• Ensure a memorable dining experience for guests, addressing any concerns or feedback


• Develop and implement marketing strategies to attract new customers and retain existing ones


• Monitor customer satisfaction through surveys or direct feedback


• Collaborate with ownership to develop and execute the restaurant's vision and goals


• Analyze market trends and customer preferences to adjust offerings accordingly


• Stay updated on industry trends and competitor activity

Requirements:

• Proven experience as a General Manager or in a similar managerial role in the restaurant industry


• Strong understanding of restaurant operations, including food and beverage management


• Excellent leadership and interpersonal skills


• Ability to work flexible hours, including evenings and weekends


• Knowledge of budgeting, financial management, and inventory control


• Strong communication and problem-solving skills


• A degree in Business Administration, Hospitality Management, or a related field is preferred but not mandatory

About Us:

Our restaurant is a leading provider of quality dining experiences. We offer a dynamic and supportive work environment and are committed to providing opportunities for growth and development.