Service Owner

We are

At Synechron, we believe in the power of digital to transform businesses for the better. Our global consulting firm combines creativity and innovative technology to deliver industry-leading digital solutions. Synechron's progressive technologies and optimization strategies span end-to-end Artificial Intelligence, Consulting, Digital, Cloud & DevOps, Data, and Software Engineering, servicing an array of noteworthy financial services and technology firms. Through research and development initiatives in our FinLabs we develop solutions for modernization, from Artificial Intelligence and Blockchain to Data Science models, Digital Underwriting, mobile-first applications and more. Over the last 20+ years, our company has been honored with multiple employer awards, recognizing our commitment to our talented teams. With top clients to boast about, Synechron has a global workforce of 14,500+, and has 58 offices in 21 countries within key global markets.

Our challenge

We are seeking a skilled Business Analyst / Product Owner to join our team. The ideal candidate will collaborate closely with business and IT partners, gather and analyze client requirements, and recommend effective solutions. This role involves documenting workflows, leading stakeholder meetings, and supporting the design and implementation of complex IT solutions within an Agile environment

Additional Information*

The base salary for this position will vary based on geography and other factors. In accordance with law, the base salary for this role if filled within Location is CAD $110k – CAD $115k/year & benefits (see below).

The Role - Service Owner

Responsibilities:

• Experience evaluating policies, programs, and initiatives using program development principles.
• Proven project management experience.
• Skilled in leading and facilitating stakeholder meetings across various levels.
• Strong analytical and problem-solving skills to design creative solutions.
• Excellent business writing, communication, and documentation abilities.
• Experience with change management.
• Knowledge of Alberta's registry systems is an asset.

Requirements:

• Proven experience in coordinating with business, IT partners, and subject matter experts to gather and analyze client requirements and recommend solutions.
• Strong experience documenting user requirements, business processes, and workflows.
• Demonstrated leadership and facilitation skills.
• Background in designing, developing, and implementing complex IT solutions.
• Experience working within an Agile development environment.
• Product Owner certification such as CSPO or PSPO.

Preferred, but not required:

• Bachelor's degree in business, IT, or a related field.

We offer:

• A multinational organization with 58 offices in 21 countries and the possibility to work abroad.
• 15 days (3 weeks) of paid annual leave plus an additional 10 days of personal leave (floating days and sick days).
• A comprehensive insurance plan including medical, dental, vision, life insurance, and long-term disability.
• Flexible hybrid policy.
• RRSP with employer's contribution up to 4%.
• A higher education certification policy.
• On-demand Udemy for Business for all Synechron employees with free access to more than 5000 curated courses.
• Coaching opportunities with experienced colleagues from our Financial Innovation Labs (FinLabs) and Center of Excellences (CoE) groups.
• Cutting edge projects at the world's leading tier-one banks, financial institutions and insurance firms.
• A truly diverse, fun-loving and global work culture.

SYNECHRON'S DIVERSITY & INCLUSION STATEMENT

Diversity & Inclusion are fundamental to our culture, and Synechron is proud to be an equal opportunity workplace and is an affirmative action employer. Our Diversity, Equity, and Inclusion (DEI) initiative 'Synclusive' is committed to fostering an inclusive culture – promoting equality, diversity and an environment that is respectful to all. We strongly believe that a diverse workforce helps build stronger, successful businesses as a global company. We encourage applicants from across diverse backgrounds, race, ethnicities, religion, age, marital status, gender, sexual orientations, or disabilities to apply. We empower our global workforce by offering flexible workplace arrangements, mentoring, internal mobility, learning and development programs, and more.

All employment decisions at Synechron are based on business needs, job requirements and individual qualifications, without regard to the applicant's gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.