Assistant Vice President, Enterprise Applications and ServicesThe University Of Chicago • United States

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Assistant Vice President, Enterprise Applications and Services

The University Of Chicago

United States

United States

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* Builds, mentors, and retains a diverse, high‑performing organization with a culture of accountability, inclusive leadership, and collaboration; sets clear goals, establishes career pathways, and embeds continuous learning cloud, AI/ML, data engineering, and cybersecurity. Establishes annual product roadmaps and service level objectives for each major platform in partnership with business owners; aligns capacity and funding to priorities and risk.* Drives adoption of modern delivery practices (Agile, DevOps, CI/CD, automated testing, and AI-assisted coding) to increase quality, time-to-market, and efficiency.* Institutes robust vendor management and contract governance; negotiates service levels, aligns incentives to outcomes, and ensures compliance with University policies and regulations.* Drives operational excellence in EAS by collaborating with peers on incident/problem/change management, disaster recovery, and continuity planning with clear metrics and post‑incident learning.* Champions secure coding practices and application security standards across all development teams while proactively identifying, assessing, and mitigating technology risks to protect institutional data and maintain regulatory compliance.* Develops a portfolio management practice that will ensure applications are continuously evaluated to assess criticality and value, prioritize investments, and reduce technical debt.* Serves as primary application development technology partner to Financial Services, HR/Payroll, University Research Administration, Facilities, Campus and Student Life, Alumni Relations and Development, and other academic and administrative units.* Builds trust and transparency through regular communication, shared scorecards, and joint roadmap reviews; ensures governance bodies can prioritize work based on institutional value.* Cultivates effective relationships with academic and administrative leaders, distributed IT leaders, data stewards, and faculty/administrative stakeholders to align enterprise platforms with business strategy, risk tolerance, architecture design, data standards, and service expectations.* Champions an inclusive, user‑centered design approach and co‑design with end users and incorporates feedback loops to improve services.* Translates University strategy into actionable multi‑year technology roadmaps; articulates benefits, risks, costs, and change impacts.* Using the IT Services portfolio processes, oversees portfolio planning and execution across projects and products; ensures disciplined intake, resource management and benefits realization.* Sponsors mission‑critical programs, such as student system modernization, master data management, AI‑enabled automation, and integration/API platform, with clear success measures.* Serves as an escalation point for EAS directors to identify and remove impediments to delivery; escalates and resolves issues that threaten scope, schedule, budget, or value.* Coordinates cross‑functional initiatives with IT Services Senior and Operational Leadership teams and executive sponsors; communicates progress to governance committees.* Actively participates in portfolio management meetings and working groups for students, research, alumni and administration, the Enterprise Applications and Services Leadership Team, and other committees as assigned.* Leads strategic initiatives such as expanding responsible AI in administrative applications, implementing a state‑of‑the‑art student system, and developing an enterprise master data and integration strategy.* Establishes functional business plans and contributes to the development of IT systems strategy, goals, and priorities.* Oversees the planning, execution, and management of IT Services projects. Directs front-line troubleshooting and problem solving.* Performs other related work as needed.- Provides vision and technical leadership for an enterprise application ecosystem spanning ERP, HCM/Payroll, Student Information Systems, CRM, research systems, and web platforms, with a focus on reliability, security, scalability, and user experience.**Experience:** * Fifteen (15) + years leading enterprise‑scale administrative systems, including delivery of large‑scale application implementations across on‑premises and cloud platforms.* At least three (3) years in an R1 university or comparably complex environment managing a portfolio that includes custom‑developed and third‑party solutions (client‑server, SaaS, cloud, and web).* Proven success leading organizations of 75+ technology professionals (direct and indirect) through transformation, such as modernizing platforms, processes, and skills.* Demonstrated knowledge of AI/automation in administrative processes, including document processing, service management, and analytics, with responsible‑use practices.* Successful leadership of ERP and enterprise platform implementations and ongoing operations, such as financials, HCM/payroll, student, and CRM.* Hands‑on experience advancing data governance, master data management, APIs/integration, and business intelligence/analytics in a federated environment.* Proven track record of migration initiatives from on-premise and cloud-based systems to Software as a Service (SaaS) environments.Regulatory and risk awareness - familiarity with FERPA, HIPAA, GDPR, accessibility, and cybersecurity best practices.**Preferred Competencies*** Track record building strong partnerships with academic and administrative leaders to co‑deliver measurable outcomes, such as student success, research support, and operational efficiency.* Talent leadership - attract, develop, and retain top talent; foster psychological safety and inclusive excellence.* Change leadership - lead organizational transformation, manage ambiguity, and drive adoption through communication, training, and enablement.* Financial stewardship - develop sustainable operating and capital plans; manage recharges and total cost of ownership; align investments to value.* Relationship management - collaborate across divisions with diplomacy and transparency; influence without authority.* Strategic communication - convey complex technical topics to non‑technical audiences; write clear business cases and executive updates.* Customer focus - design services around user needs and measurable outcomes; maintain high service quality and continuous improvement.* Program/portfolio discipline - prioritize, sequence, and deliver complex initiatives with clear success metrics and benefits realization.When applying, the document(s) **MUST** be uploaded via the **My Experience** page, in the section titled **Application Documents** of the application.The University of Chicago is an urban research university that has driven new ways of thinking since 1890. Our commitment to free and open inquiry draws inspired scholars to our global campuses, where ideas are born that challenge and change the world.We empower individuals to challenge conventional thinking in pursuit of original ideas. Students in the College develop critical, analytic, and writing skills in our rigorous, interdisciplinary core curriculum. Through graduate programs, students test their ideas with UChicago scholars, and become the next generation of leaders in academia, industry, nonprofits, and government.To learn more about the university click here #J-18808-Ljbffr

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