Manager, Administrative Enterprise ApplicationsThe University Of Chicago • United States

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Manager, Administrative Enterprise Applications

The University Of Chicago

United States

United States

Apply Now

About

* Translates strategic goals and project plans into actionable daily tasks and coordinated workstreams.* Assigns and prioritizes work, leads team standups, and coordinates team delivery to meet project timelines.* Serves as the first point of escalation for operational issues and escalates to the Director as needed.* Conducts regular 1:1s and performance reviews; supports professional development and coaching of team members.* Supports team development by fostering a culture of innovation, flexibility, and continuous learning.* Monitors team adherence to SLAs, change management, documentation, and quality assurance standards.* Tracks and reports operational KPIs and performance metrics; communicates risks, blockers, and anomalies to the Director.* Coordinates team readiness for changes, releases, and updates; ensures adherence to release/change protocols.* Manages delivery of projects and releases when a PMO project manager is not assigned.* Collaborates with assigned PMO project managers to execute project plans and ensure task accountability and resource alignment.* Oversees the support development, testing, and deployment of secure, reliable, and customer focused application solutions and services.* Collaborates with IT teams and stakeholders to understand business needs and translate them into actionable solutions.* Promotes adherence to accessibility, data governance, and institutional technology standards.* Fosters a culture of innovation and experimentation within the team.* Identifies opportunities to improve processes, tools, and workflows aligned with EAS priorities.* Pilots emerging technologies, frameworks, or models that support strategic institutional goals.* Coordinates with business and academic partners to support enterprise applications.* Represents the team in internal ITS and EAS meetings or working groups as assigned.* Supports demos, collects feedback, and ensures transparency in delivery.* Enforces compliance with University policies, accessibility standards, and ethical AI use guidelines.* Supports documentation and audit-readiness of deployed systems.* Hires staff, including permanent, term, and contracting resources to meet evolving organizational needs.* Provides oversight and management of vendor-assigned resources, ensuring alignment with project goals and expected work outcomes.* Designs, develops, and implements templates and tools to strengthen and enhance process management, work coordination, customer service, and operational efficiency.* Collaborates with EAS leadership to align on common standards, toolsets, and scalable operational practices.* Champions the development of new internal standards where needed to improve cross-functional delivery and accountability.* Partners with other ITS and EAS leaders to ensure tight integration of automation initiatives with existing services and systems.* Identifies and develops integration points that promote shared goals and reduce fragmentation across EAS units.* Represents the Administrative Applications team in strategic planning discussions to ensure their initiatives are scaffolded into the broader ITS framework.* Participates in workforce planning discussions by providing insights into team capacity and delivery timelines.* Contributes to cross-team collaboration and shared goals.* Manages employees by establishing annual performance goals, allocating resources, assessing annual performance, and determining individual merit, incentive and/or promotional increases. Provides technical oversight and develops standards, guidelines, and processes for application systems.* Formulates and defines specifications for complex installations, maintenance, and upgrades. Identifies and analyzes performance and capacity issues.* Performs other related work as needed.**Experience:** Background in higher education or research environments, preferably in an R1 research institution.* Prior experience with project management methodologies (Agile, PMP) and change management practices.* Understanding of key concepts of application development and enterprise integration.* Proficient in software platform product evaluation and selection.* Familiarity with enterprise systems, data analysis, data platforms, AI tools, machine learning, RPA, cloud infrastructure, or enterprise systems.* Build frameworks and standards from inception, balancing agility with long-term scalability.**Preferred Competencies*** Proven ability to deliver solutions and manage project life cycles.* Proven ability to lead teams in a collaborative, consultative, and proactive manner while championing professional development.* Strong leadership and team management skills, coach and develop diverse talent.* Translate strategic goals into actionable technical initiatives.* Excellent communication and stakeholder engagement skills.* Demonstrated ability to manage competing priorities in a fast-paced, evolving environment.* Commitment to inclusive design, accessibility, and ethical technology use.* Strong analytical and problem-solving skills with a focus on continuous improvement.* Strong collaborator who excels at working across organizational boundaries and aligning with shared priorities.When applying, the document(s) **MUST** be uploaded via the **My Experience** page, in the section titled **Application Documents** of the application.The University of Chicago is an urban research university that has driven new ways of thinking since 1890. Our commitment to free and open inquiry draws inspired scholars to our global campuses, where ideas are born that challenge and change the world.We empower individuals to challenge conventional thinking in pursuit of original ideas. Students in the College develop critical, analytic, and writing skills in our rigorous, interdisciplinary core curriculum. Through graduate programs, students test their ideas with UChicago scholars, and become the next generation of leaders in academia, industry, nonprofits, and government.To learn more about the university click here #J-18808-Ljbffr

United States

Languages

English

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