Receptionist

Are you looking to establish a professional career in a growing industry? Are you seeking advancement and longevity in a dynamic, rewarding environment?

• Answer incoming calls, texts, and emails from clients and direct them correctly
  
• Keep the reception and waiting areas clean, organized, and welcoming
  
• Greet walk-in visitors and guide them to the appropriate team member, booking appointments for later where neccesary
  
• Process client payments, review and accept incoming e-transfers, basic cash handling and deposits
  
• Handle incoming and outgoing mail, including packages and courier deliveries
  
• Preparation of Registered Letters as directed
  
• Manage callbacks for all departments according to their specific procedures
  
• Manage/traige incoming emails to the reception inbox
  
• Reconcile batches including e-transfer summaries, cheques and debit payments received over 1-2 days
  
• Enter leads from client calls, quote emails and monoline emails for sales teams
  
• Adherence to all company health and safety policies
  
• Perform all other related duties as assigned with a high level of professionalism
  

• Demonstrates a high degree of professionalism and integrity
  
• Has excellent interpersonal and communication skills
  
• Works well within a team and independently, taking initiative to assist team members where needed
  
• Interacts with patience, enthusiasm and dedication
  
• Pays close attention to detail and multitasks with a high level of organization and accuracy
  
• Approaches learning and professional development with enthusiasm
  
• Possesses a high school diploma or equivalent with customer service experience