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About
At Noun Hotel, we bring modern luxury and local charm to Norman, Oklahoma. With stylish accommodations, an inviting rooftop bar, and a strong connection to the University of Oklahoma community, our hotel is a hub for hospitality, culture, and celebration. Curators at NOUN thrive in an engaging, guest-focused environment, where exceptional service and community spirit come together. Overall Summary
This position has dual functionality in assisting the sales team with data entry and input of all events taking place within the hotel. Combined with the sales administrative work, this individual will also be ensuring the success of all banquet events. The responsibilities for this position are listed below: Create room blocks Inputting rooming lists Balancing MARSHA, OPERA, and C.I.T.Y groups Creating individual reservations and servicing room blocks Gathering and inputting information for group resumes Creating and distributing event orders and group resumes Creating PM accounts Setting up billing for clients and posting charges to credit card. Sending receipts to clients Meet and greet client contact on day of event and assist in answering any questions or needs Create a well detailed banquet event order that banquet staff can follow and understand. This shall include, but not limited to, floor diagrams, table numbers, buffet labels, table setup, AV needs, special requests, dietary restrictions. Spot check the banquet rooms and make sure they are set according to the client's specifications. Assist banquet staff when needed to ensure banquet space is ready on time. Conduct final inspections on the day of the event to ensure everything adheres to the client's standards. Assess an event's overall success and submit findings. Knowledge, Skills & Abilities
Fluency in reading, writing, and spoken English. Ability to communicate effectively with guests, co-workers, and supervisors. Ability to think and communicate clearly, organize, and prioritize in high pressure situations. Knowledgeable of basic sanitation. Knowledgeable of computer operations and ordering procedures. Ability to absorb large amounts of information quickly: service procedures, menus, and banquet room floor plan. Able to successfully multitask. Ability to maintain excellent attendance and punctuality. Ability to work all shifts, weekends, and holidays. Requirements
Well-organized with excellent multi-tasking abilities. At least 3 years' experience in a sales/event coordination role. Bachelor's degree in hospitality management or public relations is preferred; not required. High School diploma required. Strong communication and interpersonal skills. Physical Demands: Ability to walk/stand/bend throughout a work day.
Languages
- English
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