Account Coordinator

Company:
SDI Mktg

Location:
Toronto, ON

Type:
Full-time, Entry-Level | Hybrid

Compensation:
$47,000–$55,000 per year, plus benefits

Vacancy status:
This posting is for an existing vacancy. We are actively recruiting to fill this role now.

Are you the person who plans game-day meetups, remembers every promo night, and loves the energy of live sports and events?

SDI Mktg is looking for an
Account Coordinator
to support our sports and experiential marketing programs, brand ambassador teams, and day-to-day project operations.

This is an entry-level role for early-career marketers with some hands-on experience in events, sports, or customer-facing environments. You will work closely with producers and account directors, learn how campaigns are built from brief to wrap-up, and get real experience in sports marketing, fan engagement, and live events.

What you'll be doing

Project and program support (approx. 1/3)

• Help coordinate day-to-day logistics for sports and brand programs such as in-stadium activations, fan zones, retail experiences, and community events.
• Track timelines, deliverables, and project outcomes for assigned programs.
• Support the creation of client-facing wrap-up reports, including event recaps, photos, KPIs, and key learnings.
• Join internal meetings and take organized notes and action items.

Financial and admin support (approx. 1/3)

• Assist with researching costs from suppliers and vendors for sports and experiential programs.
• Help pull together budget details and support basic reconciliations.
• Support tracking of invoices, PO numbers, and payments.

Brand Ambassador and field support (approx. 1/3)

• Assist with posting roles and screening candidates for Brand Ambassadors and fan-facing event staff.
• Help build and update training documents and event guides so reps understand the client, the sport environment, and the fan experience.
• Support remote supervision of reps and team leads during live programs such as game days, tournaments, or sponsor activations.
• Help collect and submit payroll and expenses for field staff.

What you'll learn and key challenges

• How to remotely support and manage reps and team leads working at live sports and event venues.
• How to problem-solve in real time when things change on-site, from weather to game delays to last-minute client asks.
• How to support smooth project execution by staying on top of critical paths, event schedules, and planning deadlines.

Who you'll work with

Internal

• Group Account Directors, Producers, Creative team, and Operations on active sports and experiential programs.

External

• Brand Ambassadors and Team Leads who interact directly with fans and consumers.
• Vendors, suppliers, and venues such as stadiums, arenas, retail locations, and event sites.
• Occasionally clients, typically to observe meetings, take notes, and provide admin support.

What we are looking for

Education

• Recently completed a diploma or undergraduate degree in Business, Marketing, Events, Communications, Sport Management, or a related field.

Experience

• About 1–3 years of combined experience in marketing, events, customer service, sports, or hospitality roles. This can include part-time work, internships, co-op placements, campus involvement, or seasonal event work.
• Genuine interest in sports, live events, and fan experiences. Experience working in game operations, campus sports, intramurals, or event staffing is a strong asset.
• Internationally trained candidates and newcomers are encouraged to apply. We do not require "Canadian experience".

Skills and strengths

• Strong organization and planning skills; comfortable juggling multiple programs and deadlines.
• Clear and professional written and verbal communication.
• Comfortable with Excel, PowerPoint, Word, and Outlook.
• Social media savvy and familiar with sports and fan culture.
• A true team player with initiative, curiosity, and problem-solving skills.
• Comfortable working in a fast-paced environment with changing priorities.

Other

• A valid driver's license and access to a vehicle is an asset, as some events may be off-site or outside core transit routes.

Working conditions

• Primarily office or hybrid, with a mix of in-office and remote work.
• Flexibility to support some evenings, weekends, and longer days, especially around key sports events or program peaks.
• Occasional travel to events and game days to support on-site execution.

How to apply

Please send your resume and a brief note about why you are interested in sports and experiential marketing and this role to
with the subject line:

"Account Coordinator – Sports and Experiential – (Your Name)"

If you require an alternative way to apply, contact us at the same email and we will work with you.

Accessibility and inclusion

SDI is committed to an inclusive, barrier-free recruitment and selection process and a workplace that reflects the diversity of the communities we work in.

We welcome applications from people with disabilities and from candidates of all backgrounds and identities.
Accommodations are available on request for candidates at all stages of the recruitment and selection process and throughout employment, in accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code.

If you require an accommodation, please contact
and we will work with you to meet your needs.

Use of AI in the hiring process

For this role, SDI may use digital tools, including artificial intelligence enabled tools, to help screen and assess applications. All hiring decisions are made by people. If you have questions about this or need an alternative way to participate in the process, please contact
.