Front Desk Receptionist

Job Overview
We are looking for a friendly, organized, and professional Part-Time Dental Receptionist to join our team. The ideal candidate has strong communication skills, enjoys working with patients, and can handle a fast-paced dental environment.

Duties

• Greet patients warmly and provide excellent customer service
• Answer phone calls, schedule and confirm appointments.
• Manage patient check-in and check-out processes.
• Handle billing, insurance verification, and payment collection.
• Maintain accurate patient records using dental software.
• Coordinate with dental assistants and dentists to ensure smooth patient flow.
• Send appointment reminders, recalls, and follow-up messages.
• Handle email inquiries and general office administration.
• Maintain cleanliness and organization of the reception area.
• Follow all privacy and confidentiality policies (PIPEDA/PHIPA).

Qualifications

• Previous dental office reception experience is must.
• Knowledge of dental terminology and insurance (an asset).
• Proficient with dental practice management software (training available).
• Excellent communication and multitasking skills.
• Friendly, patient-focused, and professional demeanour.
• Reliable, punctual, and able to work independently.

This position is integral to maintaining smooth office operations while ensuring clients and visitors receive outstanding service. If you are passionate about patient care and thrive in a supportive team environment, we would love to hear from you.

Job Type: Part-time

Pay: From $17.20 per hour

Expected hours: No less than 20 per week

Benefits:

• On-site parking

Work Location: In person