Instructional Officer

Job Summary
The Instructional Officer (Instructional Designer) is responsible for the management of complex instructional design and evaluation projects. The major responsibilities are:

• Manage instructional design projects and teams or working groups of instructors and/or Branch representatives, by developing and coordinating interdependent work plans, ensuring objectives and results align with the strategic direction and planning initiatives of the Service.
• Conduct complex analysis by developing, recommending and implementing training/learning solutions.
• Develop, revise and recommend policies and procedures in support of existing and new programs.
• Train, certify and mentor Service instructors and content subject-matter experts by developing objectives, assigning work, recommending/providing training, and providing guidance.
• Provide employees with interpretation on policies, procedures and guidelines by organizing and conducting information sessions.
• Conduct studies and formal evaluation analyses (including instrument development and statistical analysis), write reports and make recommendations to the Instructional Architect.
• Collaborate and make recommendations on the maintenance and updating of the various training and learning systems in use, including the Learning Management System and the Service's various synthetic simulation software / hardware.
• Assist in the evaluation of the performance of employees involved in team projects, and more specifically, in the evaluation of the performance of Service Instructors.

The Instructional Officer (Instructional Designer) is responsible for designing high-quality learning experiences that support a wide variety of learning styles and abilities, incorporating a range of strategies to promote the acquisition of skills and knowledge. Notably, our operational training programs are often long in duration, lasting up to 16 weeks, which requires careful planning and design to maintain learner engagement and motivation. In our pass/fail training environment, the Instructional Officer (Instructional Designer) must ensure that all learning materials and assessments are aligned with the program's learning objectives, and that the comprehensive assessment strategy effectively measures learners' mastery of the required skills and knowledge. Additionally, the Instructional Officer (Instructional Designer) provides direct support to the delivery team, collaborating with them to ensure seamless execution of the training program and addressing any questions or concerns that may arise. By working closely with the delivery team and leveraging their expertise in instructional design, we can guarantee that our training programs are engaging, effective, and meet the needs of our learners, ultimately driving success in our organization.

Education

• Undergraduate degree in Education or Educational Psychology and four (4) years of experience*,

OR

• A combination of an undergraduate degree in Human Resources with a university certificate or a recognized professional accreditation in education or training and four (4) years of experience*,

OR

• Undergraduate degree in a related discipline and seven (7) years of experience*

Note

• Candidates with an equivalent combination of relevant education, training and seven (7) years of experience* may also be considered.

The undergraduate degree must be obtained from an accredited learning institution recognized in Canada. If you completed a program outside of Canada you will be required to obtain proof of a Canadian equivalency at your expense from an accredited learning institution recognized in Canada.

Any higher level of education (i.e.: Masters, Doctorate) in a related field of study could be recognized as experience.

Experience

• Experience is defined as:
• Experience in the application of a systems approach to training.
• Experience in the application of project management principles.
• Experience conducting learning needs analysis and performance gap analysis.
• Experience in the development of lesson plans, learning materials, exercises and assessment instruments.
• Experience in the evaluation of the effectiveness of training programs and writing training evaluation reports.

Knowledge

• Knowledge of instructional design principles
• Knowledge of adult learning principles

Competencies

• Advisory (Ability to Provide Advice)
• Coaching (Developing Others)
• Initiative
• Project Management
• Teamwork
• Communication

Assets
Requirements
An asset qualification is a qualification which can enhance the ability to perform the work based on current and future business requirements, but which is not strictly required. Positions will be staffed based on the selection decision principle and operational priorities:

• Graduate degree in Education
• Experience in the design of skill-related or scenario-based training courses.
• Experience in the design of training courses with a pass/fail assessment component.
• Experience in the design of long (more than 4 weeks) instructor-led training programs.

Conditions of Employment

• Not applicable

Official Language (OL) Proficiency

• The immediate need is to staff one (1) position with a linguistic profile of CBC/CBC bilingual imperative.
• This selection process may be used to staff anticipated vacancies or other similar positions with various language requirements. Therefore, we encourage all interested candidates to apply. Second language evaluations will be offered to candidates. For more information on language requirements: (external link )

Organizational Considerations

• Gaps have been identified among indigenous peoples for this position. You are invited to voluntarily self-declare if you belong to this group in your cover letter as it may be considered in the selection process.
• The successful candidate would be required to work overtime (predominantly nights, approximately 20 times per year) and weekends (approximately 3-5 times per year).
• The successful candidate would be required to undertake domestic travel approximately 5 times per year.

Notes

• While we continue to explore opportunities for flexible work arrangements, the majority of work in our organization must be done in the office and cannot be performed at home. The employee would be expected to work in HQ, located in Ottawa.
• If you need accommodations during the recruitment process, please mention it to the HR representative.
• As part of the assessment process, a written exam will be administered. Successful candidates will be invited to a competency-based interview.

Security Requirements
Candidates must be eligible to receive an Enhanced Top Secret security clearance. The process involves a security interview, a polygraph, and a background investigation that includes credit and financial verifications. The use of illegal drugs is a criminal offense. Drug use is an important factor considered in your reliability and suitability assessment during the selection process. Therefore it is important not to use any illegal drugs from the time you submit your application.

Others
Important
Applicants must clearly demonstrate in their application how they meet each Education and Experience criteria. Failure to do so will result in the applicant being screened out of the career opportunity.

CSIS is a separate employer and is not subject to the Public Service Employment Act (PSEA) . CSIS has its own classification, compensation system, and a different staffing regime. As such, we use a different staffing process and terminology.

CSIS is committed to building a workforce that is truly representative of the Canadians it serves by cultivating a diverse and inclusive workplace environment. This will be achieved by increasing employment equity group representation (including persons with disabilities, visible minorities, Indigenous peoples, and women) at all levels within the organization through hiring and talent management practices. Gaps have been identified among Indigenous peoples and visible minorities for this position. We will also ensure that appropriate accommodations are made (e.g., specialized equipment, changes to physical workspace) to provide employment opportunities for all qualified candidates. In support of achieving a greater, diverse and skilled workforce, we strongly encourage those individuals who belong to one or more of the employment equity groups to self-identify when applying.

Should you require accommodation in relation to a disability, please tell us at the beginning of the selection process. This information will be kept confidential.

CSIS Offices in Canada are located on various ancestral and traditional lands. In the spirit of reconciliation, we acknowledge all Indigenous People across Canada and their connection to these lands.

The personal information provided in your application is protected under the Privacy Act and will be held in Personal Information Bank SIS/P-PU-025.

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