Transit Dispatcher/Scheduler

Transdev is hiring multiple Transit Dispatcher / Scheduler for our Abbotsford, BC location

As a Casual Transit Dispatcher / Scheduler, you will be responsible for the efficient scheduling and dispatching of transit operators to ensure the timely delivery of service, while responding to real-time operational challenges. The ideal candidate thrives in a fast-paced environment, is highly organized, and demonstrates strong problem-solving and communication skills.

Your role:

• Prepare and manage daily driver schedules and vehicle assignments.
• Dispatch transit operators in accordance with service requirements and policies.
• Monitor service in real-time.
• Communicate effectively with drivers, supervisors, and management to ensure smooth operations.
• Track and input data related to attendance, service delivery, and incidents.
• Maintain up-to-date records in scheduling and dispatching systems.
• Assist with coverage planning for vacations, sick days, and unexpected absences.
• HandyDart Dispatching and scheduling
• Support emergency response and service recovery plans as needed.

The perks:

• Competitive hourly pay of $ 30.72.
• A great work environment.
• The ability to have a positive social impact by operating sustainable mobility solutions.
• Join a Group committed to encouraging diversity and employee development.
• Opportunities for career advancement due to a strong presence across North America.

Your profile:

• High school diploma or equivalent.
• Experience in dispatching, scheduling, or customer service (preferred).
• Strong verbal and written communication skills.
• Ability to multitask in a fast-paced environment.
• Proficiency in Microsoft Office and dispatch software.
• Strong organizational skills and attention to detail.
• Availability to work various shifts, including evenings, weekends, and holidays.
• Knowledge of local geography and public transportation systems (an asset).
• Ability to remain calm and professional under pressure.

Your location:

• This is a Casual, On-Call, Unionized Role in Abbotsford and Chilliwack locations, Work is assigned as needed.
• There is a requirement to work evenings, weekends, and holidays as needed.

Join an International Group strongly rooted in the communities.

Transdev is an international leader in mobility at the service of communities. We design and operate public transport networks - buses, coaches, trams, trains, shared bikes, ferries, and more - to empower freedom to move everyday thanks to safe, reliable and innovative solutions that serve the common good.

Because we are people serving people, our 100,000 employees have a positive impact on people and society. It is by taking care of them that we empower people to move forward.

In March 2023, Transdev Canada expanded its reach in western Canada by acquiring First Transit. By joining forces, Transdev Canada is now the largest multi-modal privately owned transportation company in Canada.

And what about you? What drives you?