Business Integrator / Business Analyst GSC LogisticsIndianapolis Staffing • United States
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Business Integrator / Business Analyst GSC Logistics
Indianapolis Staffing
- United States
- United States
About
At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We're looking for people who are determined to make life better for people around the world. What You'll Be Doing
You will be part of Tech at Lilly MQ (Manufacturing and Quality) an organization that drives manufacturing operational excellence through utilization of technology. The focus for this role will be on Global Supply Chain Logistics and Transportation Management processes and systems. MQ Tech@Lilly strives to enable the making of medicine "with safety first and quality always". As the Business Analyst you will play a pivotal role in aligning business needs with technology solutionsespecially in our complex, regulated environment for pharma manufacturing and global supply chain. How You'll Succeed:
Act as a liaison between business stakeholders (e.g., supply chain, manufacturing, regulatory, commercial) and IT teams. You will ensure that technology solutions are aligned with strategic business goals and regulatory requirements. Subject Matter Expert in Global Supply Chain Systems, specifically focused on Transportation Management and Logistics. Assist in the translation of business requirements to application needs for custom developed applications and/or COTS/SaaS tool configuration. Leverage strong understanding of functional business processes to enable key area stakeholders to meet business outcomes aligned with the Global Supply Chain and MQ Tech@Lilly Global Supply Chain team. Align global supply chain strategies with Eli Lilly's innovation and growth goals, focusing on Artificial Intelligence. Partner with Global Supply Chain and Global Tech at Lilly teams to implement integration solutions between systems such as SAP S/4HANA, SAP Transportation Management (TMS), TransVoyant, SAP BN4L, Project 44, ColdStream Logistics, SensiWatch, and other transportation management and logistics focused systems. Maintain high levels of customer satisfaction by delivering exceptional IT support to end-users and addressing their needs promptly. Maintain computer system validation for responsible applications. Deliver recommendations to implement improved processes and controls, and drive the transformation of those approved recommendations. Perform other duties related to ongoing delivery and program transformation as assigned by senior management. What You Should Bring:
Deep understanding of pharmaceutical operations, especially in manufacturing, supply chain, and compliance. Excellent problem-solving skills to address complex IT issues and implement effective solutions in a timely manner. Exceptional customer service and communication skills to maintain high end-user satisfaction. Proficiency in handling IT changes, updates, and system upgrades with minimal disruptions and in accordance with industry best practices. Proficiency in ITIL principles, including incident, problem, and change management, to streamline IT support processes. Understanding of cybersecurity best practices to protect critical pharmaceutical manufacturing systems and sensitive data. Proven ability to work effectively in high-pressure, time-sensitive situations. Basic Requirements:
Bachelor's degree in Software Engineering, Computer Science, Computer Engineering, or a related field. Minimum of 5+ years of IT experience working with Global Supply Chain. Additional Preferences:
Master's degree in Computer Science, Information Technology, Business Administration, or a related field is preferred. Exposure to international operations, diverse teams, global IT projects, or working in a global organization. Previous LEAN and Agile experience. Understanding of pharmaceutical manufacturing processes and compliance with industry-specific regulations, such as FDA guidelines for Good Manufacturing Practices (GMP). Certification in relevant IT areas (e.g., ITIL, AI, Cloud, etc.) is a plus. Other Information:
Role is Monday through Friday and based on-site. Must be flexible in providing support to accommodate other inputs (production schedules, shutdowns, etc.). Occasional extended hour and / or off-hour work may be required. Position will be based at the Eli Lilly Corporate Center in Indianapolis, IN.
Languages
- English
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