Medical Receptionist

Part-Time Receptionist
Airdrie Physiotherapy & Massage – Airdrie, AB
Pay: CA$17.00 – CA$18.00 per hour

Join our friendly, patient-focused clinic Airdrie Physiotherapy & Massage is seeking a Part-Time Receptionist to support our team and help create a welcoming, organized environment for our patients.

Hours

• Mondays: 4:00pm – 8:00pm
• Wednesdays: 4:00pm – 8:00pm
• Fridays: 11:00am – 5:00pm

Additional hours available for coverage and busy evenings as needed.

Key Responsibilities

• Greet patients and visitors with a professional, friendly demeanor
• Schedule and book appointments efficiently
• Accept payments and handle billing for extended health care, MVA insurance, and WCB claims
• Assist patients with insurance, MVA, and WCB processes
• Follow up with patients regarding bookings and care quality
• Maintain cleanliness in the clinic (bathrooms, gym equipment, sweeping/mopping, disinfecting)
• Manage laundry for towels and massage linens
• Perform other administrative duties as needed

Requirements

• Strong interpersonal and organizational skills
• Pleasant and professional telephone manner with multi-line phone experience
• Above-average computer literacy and ability to quickly learn clinic systems
• Ability to multitask and work efficiently in a busy environment
• Knowledge of or willingness to learn clinic processes, including insurance, MVA, and WCB claims

Job Type: Part-time

Pay: $17.00-$18.00 per hour

Expected hours: 14 per week

Work Location: In person