Inside Sales Account Manager

Midland Transport is currently seeking an Inside Sales Account Manager to be based at our Dorval Terminal. The successful candidate will be responsible for driving revenue growth and expanding the customer base within Quebec region and ensure our customers receive exceptional customer service and support through effective communication, teamwork, and accountability. The role is based out of our Dorval, QC location.

Benefits To Joining Midland: 

• A dynamic, safe, and rewarding work environment
• A flexible health, drug, dental, and vision plan
• RRSP matching program
• Employee & Family Assistance Programs
• Health & Wellness reimbursements, includes gym memberships, fitness classes or online workout programs
• 3 weeks' paid vacation
• Maternity leave top-up program
• Growth and progression opportunities within Midland Transport and large network of the JD Irving group of companies

• Provide superior quality service to customers through every interaction
• Plan and execute weekly call schedules to maximize territory growth and value
• Prospect potential or existing partners and promote Midland services
• Generate and qualify leads to grow revenue for Quebec region & beyond
• Identify and secure new customers in your territory while growing existing customer base
• Share marketplace intelligence and new partnership opportunities with sales team and actively contribute during team calls and events
• Source truckload opportunities to support network efficiencies
• Build and maintain a strong sales pipeline and successfully close opportunities
• Develop and present transport solutions to customers, including pricing and corporate materials 

• You have a bachelor's Degree with a concentration in Marketing or Business Administration 
• You have a minimum of 1 year of sales experience, preferably in the transportation or courier industries 
• You are organized, confident and have a motivation to find solutions for customers
• You have strong presentation, negotiation, and problem-solving skills
• You have excellent communication and interpersonal skills 
• You can travel within the sales territory
• You have a valid driver's license 
• You have knowledge of transportation operations (Asset)
• Language requirement: 

French: Good written and oral communication skills required (70% to 80% of the interactions with customers are in French).

English: Good written and oral communication skills required on a daily basis to communicate with customers and build and maintain a strong sales pipeline and promote superior quality service at 100%). 

NB: Inside Sales Account Manager's position requires knowledge of English (fluent level) in addition to French (oral and written). We also determined that the English language skills already required of other employees do not permit the performance of English language skills tasks related to Inside Sales Account Manager's position. However, in Québec, Midland limits as much as possible the number of positions for which it requires the knowledge of another language than French. Midland solely requires proficiency in English where it is necessary for the performance of an employee's duties.

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