Seafood Supervisor Trainee

Company Introduction 

T&T Supermarket Inc. was found in 1993 with two stores in BC.  Since then, it has expanded rapidly to become Canada's largest Asian supermarket chain with 29 stores across the country: 13 in Metro Vancouver, 6 in Alberta, and 10 in Ontario (8 in GTA and 1 in Ottawa, 1 in Waterloo).

The Role

Reporting to the Seafood Department Head (or his/her delegate), the Seafood Supervisor is responsible for supporting the Department Head and Assistant Department Head in providing guidance, supervision and is set as a good example for Seafood Assistants to follow.

Major Responsibilities:

1. Conduct quality control during receiving; manage inventory and product quality in display cases, walk- in cooler & walk-in freezer; follow FIFO concept; ensure full display of various seafood products
2. Provide guidance and supervision to Seafood Assistants; assist Department Head to train department staff
3. Follow procedures to process expired products and manage shrinkage
4. Prepare various seafood products for sales activities, include but not limited to catch, gut, descale, cut, wash, pack and label various seafood products and display them in the display coolers
5. Greet customers by providing good customer service with smile, friendly enthusiasm
6. Assist customers in selecting seafood products and provide recommendations to them, as required
7. Handle customers' complaints, build rapport with our customers by providing good smile, eye contact and attention to them
8. Lead by example by performing duties of Seafood Assistant as required
9. Familiar with the location of various seafood items; keep self-updated with all in Seafood Department promotion activities

Knowledge, Skills and Ability Requirements:

1. Flexible to work in shifts, including weekdays, weekends, evening hours and statutory holidays
1. Have a good understanding of tools & equipments relevant to the job and know how to interpret labels of merchandises
2. Be prepared to stand long time and to hands on dealing with seafood products(live & frozen) and lifting of products of 40 pounds on a regular basis
2. Be prepared to work in low temperature (0-4 ℃), freezing temperature (-18℃), and wet environment for long time
4. Possess basic computer skills in MS Office
3. Not allergic in handling seafood products
4. Able to communicate in English and Chinese (Cantonese &/or Mandarin)
8. Possess knowledge in workplace health & safety
9. 2 years and/or above relevant experience

Safety Statement

Safety continues to be T&T Supermarket's top priority. We've established health and safety policies and measures to ensure our Stores, Food Processing & Production Centres and Warehouse & Distribution are as safe as possible.

Benefit

• Staff purchase discount
• Paid annual leave, sick leave, marriage leave and bereavement leave
• Discounted staff meals
• Life and AD&D Insurance

Shift     

• Shift work is required
• Weekday & weekend

T&T Supermarket is an Equal Opportunity Employer. We do not discriminate based on race, religion, color, national origin, gender, gender identity, age, veteran status, non-disqualifying physical or mental disability, or any other applicable characteristics protected by law.