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About
Systems Administrator
role at
Thompson Coburn LLP , a large full?service law firm with offices in Birmingham, Chicago, Dallas, New York, St. Louis, and Washington, D.C. This full?time exempt position offers a hybrid?remote schedule after initial training. Responsibilities Supports Microsoft platforms across multiple on?premise systems and Azure/Office 365 cloud environments. Provides first response to server incidents, manages trouble ticketing, and performs daily maintenance and monitoring of systems. Proactively manages on?premise and Azure?based infrastructure, including Microsoft Enterprise Cloud Suite; Exchange (2019current); Azure AD/Entra ID identity services; Conditional Access and MFA technologies; Intune device and endpoint management; Windows Server (20192022); VMware vSphere; Nutanix AHV and Prism Central; Cisco Unified Communication Manager (CUCM); SAN/NAS storage systems; Cisco LAN/WAN environments; FortiGate firewalls; and Cohesity backup and recovery solutions. Performs daily system monitoring and remediation across servers, applications, and infrastructure services. Enforces security baselines for all Windows Server systems in alignment with organizational standards and compliance obligations. Conducts regular security hardening, patching, and remediation for servers, applications, and infrastructure components. Develops and maintains accurate, concise process documentation related to assigned systems and responsibilities. Acts as a tier?3 escalation point for IT team members and provides technical guidance for vendor coordination and support activities. Assists IT team members with user application and end?user computing issues, ensuring timely and effective resolution. Provides direction and mentorship to junior team members in diagnosing and resolving production?environment issues. Participates proactively in change, incident, and problem management processes in accordance with organizational policies and governance. Provides after?hours support for system?related emergencies as well as occasional weekend maintenance. Proactively identifies, reports, and participates in the resolution of potential or safety issues. Performs data analysis, performance optimizations, and database maintenance as required. Advises and directs other development group members and provides assistance on projects, and manages project implementation, coordination, and execution when required. Performs other duties necessary to maintain the overall efficiency and continuity of the department. Attends meetings as assigned and participates in educational activities to keep skills up to date.
Knowledge, Skills, and Abilities Required
Expert knowledge of Windows Server roles (DNS, ADFS, DFS, DHCP, IIS, RDS, NTFS, Print Services) and core protocols (TCP/IP, LDAP, SMTP, SNMP, SSH/SFTP). Advanced experience with Active Directory, Group Policy, security hardening, remediation, and Microsoft clustering. Proven knowledge supporting Exchange in multisite and Office 365 hybrid environments, along with a strong understanding of Azure AD/Entra ID, Conditional Access, MFA, Azure governance (RBAC, tagging, cost awareness), and hybrid cloud troubleshooting. Solid knowledge of VMware vSphere or Nutanix AHV/Prism, SAN/NAS connectivity, networking fundamentals, and N?tier enterprise architectures. Proficiency with monitoring tools such as SCOM and SolarWinds, log aggregation and SIEM platforms (Azure Log Analytics, Sentinel), vulnerability management tools (Qualys, Defender for Endpoint), endpoint security/EDR/XDR solutions, and Windows Server security hardening. Familiarity with HIPAA, PCI, and PII requirements. Experience with PowerShell scripting for automation of routine administrative tasks. Working knowledge of SCCM, application packaging, OSD, Cohesity or equivalent backup technologies, certificate services/PKI, and enterprise file services. Knowledge of disaster recovery principles including RTO/RPO planning, replication, failover, and DR testing. Understanding of ITIL?aligned change, incident, and problem management processes, including CAB participation, risk assessment, and backout planning. Intermediate knowledge of Microsoft Office Suite and project management/analyst applications. High level of professionalism and interpersonal skills to work well with employees at all levels and maintain confidentiality. Fluent written and spoken English; ability to compose documents in appropriate business style using correct grammar and spelling; and clear verbal communication. Attention to detail, ability to balance multiple projects, and strong time?management skills. Ability to apply common?sense reasoning to situations encountered. Ability to process routine daily functions while resolving sensitive issues and complex assignments utilizing above?average critical?thinking skills. Willingness to travel as necessary. Full?time commitment of at least 40 hours per week; occasional work outside normal business hours may be required. Physical ability to be mobile and stationary throughout the workday, transport 25 pounds, and operate a computer and other office equipment.
Experience and Education Qualifications
Bachelors Degree in Computer Information Systems or an equivalent degree/experience. CompTIA Network+, CompTIA Security+, and MCSE: Core Infrastructure, or equivalent credentials. Five plus (5+) years of experience supporting a multi?site MS Active Directory and MS Azure AD Premium environment.
Compensation
For applicants meeting the experience requirements and based in Washington, D.C., the expected salary range is $118,000$130,000 annually upon commencement of employment. Starting salary will be determined individually based on prior experience and additional qualifications. This is in addition to a comprehensive benefit package offered by the Firm. Benefits
Medical Insurance Vision Insurance Dental Insurance Life Insurance and ADD policies Short and Long Term Disability Insurance Paid Parental Leave 401(k) Profit Sharing plans Parking/Transportation Stipend Section 125 Plan (Pre-tax premiums, dependent care and medical reimbursement) Paid Holidays Paid Vacation Time Employee Assistance Program (EAP) Employee Wellness Program Tuition Reimbursement College Savings Plan Deductions (529 Plans) Long Term Care
Equal Opportunity Employer M/F/D/V Seniority Level
Mid?Senior level Employment Type
Full?time Job Function
Information Technology Industries
Law Practice #J-18808-Ljbffr
Languages
- English
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