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$95,000.00/yr - $139,000.00/yr Overview
This role is accountable for managing complex network operations for large-scale LAN/WAN environments, driving continuous service improvement, and ensuring high standards in client service delivery. The individual provides expert leadership to operations teams, implements innovative process enhancements, and ensures the achievement of operational SLAs and business objectives. Key Responsibilities Oversee LAN/WAN network operations by leveraging advanced knowledge of routing, switching, and network monitoring tools such as Cisco IOS, Juniper Junos, and SolarWinds, ensuring high availability and optimal performance. Lead root cause analysis and resolution of complex network incidents using packet analyzers like Wireshark and network management platforms to minimize downtime and service impact. Implement and optimize network policies and security protocols utilizing firewalls (e.g., Cisco ASA, Palo Alto) and network access controls to safeguard data integrity and compliance. Drive process innovation and continuous improvement initiatives in network operations through automation tools such as Ansible and Python scripting, enhancing operational efficiency and reporting accuracy. Mentor and empower network support teams by sharing expert knowledge in LAN/WAN technologies, ensuring skill development, transparent communication, and alignment with project goals. Engage with clients to understand evolving network requirements, translating business needs into actionable network solutions while ensuring adherence to agreed SLAs and service quality benchmarks. Develop and maintain detailed network documentation, operational reports, and performance dashboards to support strategic decision-making and organizational planning.
Skill Requirements
Advanced Expertise In Cisco And Juniper Network Devices And Protocols (Ospf, Bgp, Mpls, Vlans). Excellent Command Of Network Monitoring And Management Tools (Solarwinds, Wireshark, Snmp). Advanced Knowledge Of Network Security Principles, Including Firewall Configuration And Vpn Technologies. Strong Skills In Process Optimization, Automation (Python, Ansible), And Network Documentat
Compensation and Benefits
A candidates pay within the range will depend on their skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition, this role is eligible for the following benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays per year. Disclaimer
HCL is an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law. Should any applicant have concerns about discrimination in the hiring process, they should provide a detailed report of those concerns to secure@hcltech.com for investigation. Seniority Level
Mid-Senior level Employment Type
Full-time Job Function
Information Technology Industries
IT Services and IT Consulting #J-18808-Ljbffr
Languages
- English
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