Senior Operations Manager

A senior operations manager plays a pivotal role in driving business success. Key responsibilities include leading daily operations, ensuring profitability, managing labor, and maintaining regulatory compliance.

This position demands exceptional leadership skills, advanced product knowledge, and the ability to motivate and develop high-performing teams.

• Key Responsibilities:
• Lead team members to deliver outstanding customer service.
• Maintain a positive work environment through teamwork, mutual respect, and exceptional morale.
• Make informed hiring and separation decisions.
• Monitor and achieve sales, purchasing, and labor targets.
• Maintain proper product assortment, merchandising, and inventory control.
• Establish and maintain collaborative relationships with department leaders and vendors.
• Stay informed about competitors and industry trends.
• Set and achieve the highest standards of retail execution.

To excel in this role, you should possess:

• Advanced knowledge of products, buying, pricing, merchandising, and inventory management.
• Food safety certification.
• Excellent interpersonal, motivational, team building, and customer relationship skills.
• Ability to teach others in a positive and constructive manner.
• Product knowledge and advanced knowledge of regulatory and safety policies and procedures.
• Proficient mathematical skills for assessing financial performance and managing inventory.
• Decision-making ability, leadership skills, and ability to prioritize and delegate.
• Proficiency with email, Microsoft Office, and operations-related applications.