Restaurant Manager

Border Grill at Mandalay Bay is seeking a highly motivated Restaurant Manager to help lead our vibrant team. Located inside the iconic Mandalay Bay Resort & Casino, we're a high-volume, full-service restaurant with a strong presence in the local food scene — including seven locations across Las Vegas' major sports arenas and stadiums, plus food trucks, music festivals, and full-service catering events.

This is more than just a restaurant leadership position — it's an opportunity to be part of a fast-growing hospitality company that values creativity, teamwork, and unforgettable guest experiences.

Restaurant manager Job Descriptions

• Responsible for assisting the General Manager & AGM in creating a world class dining experience.
• Work in conjunction with the Assistant General Manager to maintain a cohesive department to ensure professional interaction with employees and guests.
• Ensure that the budgeted profit of the department is maintained, analyze financial results and take the appropriate action in areas of poor performance.
• Work in conjunction with the Assistant General Manager to ensure employees are delivering consistent service to all guests.
• Responsible for knowledge of departmental/hotel Service Essentials.
• Ensure that orders are taken correctly and delivered without delay.
• Handle guest complaints.
• Administer all disciplinary action on assigned shift.
• Responsible for administrative duties on assigned shift including payroll, scheduling, days off, section assignments, early outs, etc.
• Responsible for knowledge of menu items and ingredients, functions of service employees, house and hotel rules and regulations, and alcohol awareness training.
• Responsible for knowledge of how other departments relate to the operation, and proactively interact with them to coordinate activities or correct problems.
• Supervise, train and plan, direct all employees on assigned shift.
• Ensure that all rules, regulations, and procedures are in compliance with by employees under supervision.
• Document incidents and events involving guests or employees accurately and in detail.
• Inspect uniforms, cleanliness, identification, etc.
• Keep everyone informed of new procedures and hold daily line ups.
• Ensure a safe working environment.
• Promote teamwork among employees.
• Provide courteous and friendly service to all vendors and employees.
• Other duties as assigned.

QUALIFICATIONS:

Required:

• At least three years of restaurant management experience.
• Working knowledge of all Food and Beverage aspects.
• Polished appearance and demeanor.
• Strong written and verbal communication skills with the ability to effectively communicate in English.
• High School Diploma or equivalent.
• Excellent customer service skills.
• Ability to successfully lead and mentor a team.
• Skill in developing, leading and maintaining guest relations.
• Ability to maintain confidentiality of sensitive information.
• At least 21 years of age.