Food Service Associate

This role involves supporting the Prepared Foods team in preparing, serving, and stocking products. The ideal candidate will have a passion for natural foods and a commitment to delivering exceptional customer service.

• Cuts, prepares, and serves hot and cold foods including meats, cheeses, sandwiches, burritos, wraps, salad, and pizza.
• Samples products to customers.
• Stocks hot and cold cases with prepared foods from kitchen, walk-in preparation, and refrigerators.
• Ensures product freshness by checking expiration dates and rotating stock as necessary.
• Bails and consolidates recyclables.
• Assists in organizing and displaying volume and seasonal items.
• Completes spoilage, sampling, temperature, and sweep worksheets.
• Participates in periodic inventory checks.
• Arrives on time, appropriately groomed and dressed, ready to work scheduled shifts and attend required trainings and meetings.
• Provides excellent customer service, addresses customer needs promptly and effectively, and models suggestive selling techniques.
• Maximizes sales potential through proper procedures for prepping, storing, rotating, stocking, and merchandising product.
• Follows established procedures, including Weights and Measures, health and sanitation, and safe work practices.
• Maintains a clean and sanitary working and shopping environment and ensures equipment is in accordance with standards.
• Performs opening, mid, and closing duties as assigned and ensures accuracy of signs and pricing.

• Skill in basic knowledge of all products carried in department.
• Strong attention to detail and communication skills.
• Ability to deliver information clearly and respectfully to fellow employees, customers, and vendors.
• Customer service expectations and standards met in all interactions.
• Effective time management and organization skills.
• Passion for natural foods and company mission.
• Strong work ethic and ability to work in fast-paced environment.
• Understanding of and compliance with quality goals.

• No prior retail experience required.
• Flexible schedule including nights, weekends, and holidays.
• Exposure to temperatures 90°F.
• Ability to use tools and equipment, including knives, box cutters, electric pallet jacks, and heavy machinery.

Eligible employees receive health insurance, retirement plan benefits, store discount, paid time off, and access to other benefit programs. Eligibility determined under applicable Whole Benefits plan at date of hire.

We provide equal employment opportunity for all employees and candidates regardless of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity/expression, age, marital status, disability, or any other legally protected characteristic.