Operations Director Job Description

Job Title: Operations Director

The Operations Director plays a pivotal role in ensuring the seamless day-to-day operations of the restaurant. This includes supervising staff, managing employee development, and overseeing the implementation of business strategies.

Key Responsibilities:

• Oversee and manage all areas of the restaurant, including menu planning, inventory management, and quality control.




• Ensure compliance with company standards and operational guidelines to drive sales growth and minimize costs.

Financial Management:

Accurate financial reporting and timely completion of personnel and payroll duties are essential for the success of the restaurant. The Operations Director will work closely with the finance team to ensure that these tasks are completed efficiently.

Floor Operations:

Maintaining a clean and safe working environment is crucial for the well-being of employees and guests alike. The Operations Director will enforce sanitary practices for food handling and ensure compliance with operational standards.

Guest Service:

The Operations Director will provide exceptional guest experiences by responding promptly to complaints and adhering to customer complaint guidelines.

Requirements:

• Leadership ability and an outgoing personality.




• Pleasant, polite manner and neat appearance.




• Able to motivate employees to work as a team to meet appropriate food and service standards.