Dedicated Fish Handling Specialist

A fulfilling career with our organization is about personal growth, creating meaningful change, and working towards a shared purpose. Our mission is to nurture individuals and the environment by improving how people live, supporting community development, providing access to fresh and healthy food, and addressing global challenges.

Key Responsibilities:

• Ensure a visually appealing display by inspecting quality, maintaining cleanliness, rotating stock, filling ice tables, and performing other tasks as required.
• Guarantee accurate department signage and pricing.
• Maintain backstock in good order.
• Maintain a safe, clean, and well-organized workspace and shopping area.
• Support the sampling program, keeping sample areas full, clean, and attractive.
• Clean cases, glass, signs, uprights, coolers, smokers, floors, and drains as necessary.
• Fillet, skin, and cook or smoke fish; package, label, and date cooked fish.
• Assist with periodic inventory checks.
• Arrive at work stations on time, appropriately dressed, and ready to work; work all scheduled shifts and attend required trainings and meetings.
• Provide exceptional customer service, address customer needs promptly and effectively, and model suggestive selling techniques; answer phones and pages promptly and courteously.
• Maximize sales potential through effective procedures for prepping, storing, rotating, stocking, and merchandising products.
• Adhere to established procedures, including Weights and Measures, health and sanitation, and safe work practices.
• Maintain a clean and sanitary workspace and shopping area; maintain equipment according to WFM standards.
• Perform opening, mid, and closing duties as assigned; ensure accuracy of signs and pricing.
• Immediately report safety hazards and violations.
• Perform other duties as assigned by leadership.
• Ability to sell proactively.
• Ability to learn basic product knowledge.
• Ability to examine products for quality and freshness.
• Proactively review labels and familiarize oneself with various products.
• Assist with periodic inventory checks.
• Strong communication skills and willingness to collaborate as part of a team.
• Ability to deliver information clearly and respectfully to colleagues, customers, and vendors.
• Ability to meet customer service expectations and standards in interactions with customers, vendors, and colleagues.
• Ability to follow directions and procedures; effective time management and organization skills.
• Prioritize natural foods and our organization's mission.
• Strong work ethic and ability to thrive in a fast-paced environment with a sense of urgency.
• Understanding of and compliance with our quality goals.