Service Manager

STARR Restaurants and James Beard Award–winning Chef Mark Ladner have reimagined Babbo — a storied Italian institution that helped define New York's dining landscape.
Chef Ladner's return to the very kitchen where his culinary journey began is nothing short of momentous. Building on his celebrated work at Lupa and Del Posto — where he earned two Michelin stars and a four-star New York Times  review — his reimagined menu will honor Italy's rich regional traditions through his unique and visionary lens. This is paired with a world-class wine program featuring benchmark producers and rare, cellar-worthy gems.
We are adding a Service Manager to our fantastic team who understands that hospitality is both an art and a discipline—someone who cultivates memorable guest experiences, appreciates systems and structure, and elevates their team through mentorship and example.
This position offers a comprehensive package including:

• A Base Salary Range of $80,000- $90,000
• Quarterly Bonus Program 
• Paid Vacation and Sick Time
• Medical, Dental, and Vision Benefits Coverage
• Referral Bonus Programs
• Dining Discounts at over 25 Affiliated STARR Restaurants
• Professional development opportunities, including the STARR Wine & Beverage Scholarship Program

Qualifications:

• 3+ years of combined restaurant leadership experience, with at least 1 year as a Restaurant Manager in a fine dining or elevated hospitality environment
• A hospitality-first mindset with a strong passion for service, guest engagement, and building repeat business
• Exceptional communication skills with the ability to resolve issues gracefully and maintain poise under pressure
• Proven leadership grounded in mentorship, coaching, and leading by example
• Demonstrated ability to elevate service standards, drive performance, and support a culture of teamwork and accountability
• Strong organizational and administrative skills; comfort with POS systems, scheduling software, OpenTable/Resy, and basic Office applications
• A positive, proactive attitude and genuine enthusiasm for food, wine, and hospitality