High Volume Restaurant Operations Leader

Opportunity Overview

This is a leadership-driven role in the hospitality industry seeking an experienced professional to oversee daily operations and drive exceptional guest experiences. A well-established, high-volume full-service restaurant in the Berwyn market has a job opening for a skilled Restaurant General Manager to lead fast-paced environments.

Responsibilities:

• Lead day-to-day operations of FOH & BOH departments to ensure seamless execution.
• Recruit, train, coach, and develop high-performing teams with a focus on retention and company culture.
• Maintain superior guest service standards and resolve customer concerns with professionalism.
• Manage scheduling, labor control, and inventory management to meet financial targets.
• Collaborate closely with culinary leadership to uphold quality, consistency, and efficiency.
• Implement systems and operational best practices to enhance productivity and elevate the guest experience.
• Evaluate employee performance and provide constructive feedback.
• Ensure compliance with all health, safety, and sanitation regulations.
• Promote the brand with professionalism, integrity, and accountability.

Requirements:

• 3–5+ years of General Manager or AGM experience in a high-volume, full-service restaurant.
• Strong leadership presence with the ability to motivate diverse teams.
• Proven success in operational excellence, customer satisfaction, and financial management.
• Exceptional communication, organizational, and problem-solving skills.
• Experience with training, coaching, and team development.
• Ability to thrive in a dynamic environment.
• ServSafe Manager certification preferred.