Department Head - Food Production

This role oversees the Prepared Foods department, driving excellence in team management and customer satisfaction. The ideal candidate will possess exceptional leadership skills, a strong focus on quality and safety, and the ability to motivate team members to achieve exceptional results.

• Supervises and delegates tasks to Prepared Foods Team Members ensuring effective workflow and productivity.
• Collaborates with the Prepared Foods Trainer to develop and implement training programs that foster high-performance teams and minimize turnover.
• Provides guidance and support for new team members, utilizing learning checklists and training materials.
• Maintains a clean, well-stocked, and properly rotated environment.
• Ensures seamless department operations by following established procedures for opening and closing.
• Monitors team member breaks and ensures all necessary breaks are given.
• Communicates team concerns to leadership, promoting a culture of open communication.
• Sets and achieves exceptional standards of retail execution.
• Fosters an environment of outstanding teamwork, mutual respect, and excellent morale.
• Employs situational awareness to direct team members as needed to satisfy and delight customers; responds promptly to customer needs and questions.

• In-depth knowledge of Prepared Foods team procedures and policies.
• Demonstrated organizational and time management expertise.
• Superb interpersonal, motivational, team building, and customer relationship skills.
• Able to effectively teach others in a positive and constructive manner.
• Product knowledge and understanding.
• Advanced knowledge of regulatory and safety guidelines and procedures.
• Proficient mathematical skills for assessing financial performance, monitoring profitability, and managing inventory.
• Demonstrated decision-making ability, leadership skills, and ability to prioritize and delegate effectively.

Note : This document outlines essential responsibilities but is not exhaustive, reflecting only general duties and requirements.