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Systems Administrator CAFM
FORTH
- Romsey, England, United Kingdom
- Romsey, England, United Kingdom
About
Reports to: Contract Lifecycle Manager
Direct reports: N/A
Department: Maintenance
Location: 3 & 4 Sleepy Hollow Business Park, Ampfield Hill, Romsey, Hampshire, SO51 9AW
*For—the Purpose*
Join our Systems & Integration team as a Systems Administrator and become the go-to expert for keeping our operations efficient and data accurate. In this pivotal role, you’ll manage the day-to-day tasks within our Computer-Aided Facilities Management (CAFM) system – Big Change, ensuring everything runs like clockwork.
You’ll be responsible for:
* Maintaining the integrity of asset data and supporting system users.
* Assisting with reporting and providing insights that help the business make smarter decisions.
* Playing a key role in the smooth operation of our CAFM system under the guidance of the CAFM Manager.
If you’re detail-driven, tech-savvy, and love making processes work better, this is your chance to make a real impact on how we manage assets and deliver operational excellence.
*For—the Responsibilities *
*Data Entry & Maintenance*
* Accurately input and update asset data in the Big Change CAFM system, including new registrations, team changes, and maintenance records.
* Keep vehicle and asset registers up to date with key details like registration, type, make/model, and tracking links.
* Validate and clean existing data for accuracy and consistency. Upload essential documents (warranties, manuals, service reports) to the Big Change reference library.
*Operational Support*
* Build new contracts in Big Change, including PPM schedules, asset lists, and job templates.
* Work closely with the Contract Lifecycle Manager to ensure smooth onboarding of new contracts.
* Assist with data migration and user account setup for operational teams.
* Perform routine checks to ensure everything runs like clockwork.
*Reporting Assistance*
* Generate standard reports on jobs, tasks, and assets.
* Support the CAFM Manager with tailored data extractions for deeper insights.
*User Support & Guidance*
* Be the first point of contact for engineers using the Big Change app—helping with timesheets, service sheets, and job completion.
* Onboard new users and provide guidance on workflows. Escalate complex issues to the CAFM Manager when needed.
*System & Process Adherence*
* Follow established data entry standards and workflow protocols.
* Spot opportunities for process improvements and help make them happen.
*For—the Person *
We’re searching for someone who thrives on structure, precision, and collaboration. If you love turning data into clarity and enjoy being the go-to person for keeping systems running smoothly, this role is for you.
*Essential*
* *Operational Discipline:* Highly organised, focused on execution, and driven by data accuracy and consistency.
* *Attention to Detail:* You take pride in getting the details right, especially when managing contact and asset information.
* *Clear Communicator:* Able to explain processes and updates in a concise, professional way.
* *Tech-Savvy:* Confident using Microsoft Office (Excel, Word, Outlook) and comfortable handling data imports/exports.
* *Organised & Efficient:* Excellent time management skills to juggle multiple tasks and schedules within Big Change.
* *Team Player & Independent Worker:* You can follow instructions, work autonomously, and collaborate effectively.
* *Proactive Learner:* Keen to embrace new systems and processes, including updates to the Big Change platform.
*Desirable*
* *Big Change Knowledge:* Familiarity with the platform is a big plus.
* *FM Industry Experience:* Understanding of facilities management or similar sectors.
* *Asset Compliance Knowledge:* Awareness of asset lifecycles and compliance requirements.
*For—the Commitment *
Our purpose is simple but powerful: driving positive change to ensure a sustainable future for generations to come. This means pushing boundaries, embracing new ideas, and constantly improving in everything we do. Our forward-thinking philosophy is brought to life through six key commitments:
* For—the People: Give our people the best experience from start, during and beyond
* For—the Protection: Create an environment that continually improves physical and psychological safety
* For—the Premium: Provide a service that exceeds expectations
* For—the Precision: Deliver certainty through consistent and repeatable quality processes
* For—the Planet: Reduce our carbon footprint in all that we do
* For—the Profit: Deliver fair profits to ensure business stability and enable reinvestment
*For—the Benefits*
* Generous Annual Leave – 25 days of holiday plus all UK bank holidays, giving you plenty of time to relax and recharge.
* Comprehensive Pension Scheme – Secure your future with our competitive pension plan.
* Private Medical Insurance – Bupa cover for you and your family, offering peace of mind when you need it most.
* YuLife Wellness App – Enjoy wellbeing resources, fun challenges, and rewards to support a healthy lifestyle.
* Specsavers Eyecare Scheme – Regular eye tests and optical support to keep you seeing clearly.
* Audible Subscription – A monthly credit to help you learn, grow, and unwind with your favourite audiobooks.
* Onsite Gym – Stay active and healthy without leaving the workplace.
Job Type: Full-time
Pay: Up to £30,000.00 per year
Benefits:
* Company events
* Company pension
* Free flu jabs
* Free parking
* On-site parking
* Private medical insurance
* Referral programme
Work authorisation:
* United Kingdom (required)
Work Location: In person
Languages
- English
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