Sales Administrator / Hilton Tampa Airport Westshore
Remington Hospitality
- United States
- United States
About
Provide administrative and operational support to the Sales & Catering team, including correspondence, reports, file turnovers, and reservation assistance Answer phones, manage messages, and respond to inquiries promptly, clearly, and courteously Apply good judgment in routing and responding to internal and external requests Maintain guest profiles, contact records, and all relevant Sales & Catering documentation Assist with preparing contracts, proposals, and addendums; track completion statuses and keep files updated Serve as the point of contact for clients in the absence of Sales & Catering Managers; take booking inquiries and accurately enter details into the sales system Take booking inquiry information via phone, prepare proper paperwork and input in the Sales System Handle and coordinate VIP guest and client reservations, upgrades, and amenities Ensure that all arrangements, including upgrades and amenities, are handled properly Collaborate with all hotel departments using clear verbal and written communication Block group and meeting space according to specifications, ensuring all information is complete and accurately entered into the sales and reservations system Communicate effectively with hotel departments to ensure timely handling of all requests Order office supplies and maintain collateral inventory for the Sales & Catering Department and Executive Offices Complete special projects and assignments as needed Assist with preparing Banquet Event Orders (BEOs) and distribute internally as required Support the Front Office, General Manager, and Sales team with corporate reservations when needed Assist with assembling Resumes and BEO packets for staff meetings Prepare and submit purchase orders through iBuy Submit Meeting Planner Hilton Honor Points Send out MPSI Surveys to the team Assist with or lead the coordination of internal sales events Record and distribute sales meeting minutes Serve as the hotel's Social Media Champion by creating and scheduling posts Manage the Hilton Fast Track Commissions process
Languages
- English
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