Full Stack

Position Overview:

We are seeking a Full Stack Web Systems Engineer with strong Tier 3 technical support expertise and a solid background in LAMP stack management, Linux server administration, PHP development, and WordPress architecture. The ideal candidate will also bring hands-on experience with QA testing automation tools such as Katalon and Playwright, ensuring reliability and performance across all systems and applications.

This position requires a resourceful, detail-oriented professional who can troubleshoot complex technical issues, maintain and optimize server environments, support development operations, and uphold best practices in security, scalability, and software quality.

Key Responsibilities:

• LAMP Stack & Server Management
• Manage and maintain Linux-based web servers (Ubuntu, CentOS, or similar).
• Initial Set Up, Configure, optimize, and secure Linux, Apache, MySQL/MariaDB, and PHP environments.
• Perform regular server updates, patches, and backups ensuring system integrity and uptime.
• Troubleshoot and resolve server errors, and optimize performance.
• Web Development & Maintenance
• Develop, customize, and maintain PHP-based applications and WordPress plugins.
• Implement WordPress plugin and theme updates, troubleshoot compatibility issues, and ensure security hardening.
• Support API integrations and version control using Git.
• Tier 3 Technical Support
• Serve as the highest escalation point for complex technical issues across web platforms and systems.
• Diagnose, troubleshoot, and resolve server-side, application-level, and database performance issues.
• Collaborate with Tier 1 and Tier 2 support teams to streamline issue resolution and knowledge sharing.
• Quality Assurance & Automation
• Create, maintain, and execute automated test scripts using Katalon Studio and Playwright.
• Conduct regression testing, functional testing, and performance testing across browsers and devices.
• Identify defects, document test results, and work closely with developers to ensure resolution.
• Continuous Improvement
• Contribute to improving deployment pipelines, monitoring systems, and development workflows.
• Document processes, system configurations, and technical solutions.
• Stay current with emerging technologies, security practices, and automation trends.

Qualifications:

• Education: Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience).
• Experience: Minimum 3–5 years of professional experience in technical support, web systems administration, or full-stack development.
• Technical Skills:
• Fluent in Linux server management and shell scripting.
• Proficient in LAMP stack administration (Linux, Apache, MySQL, PHP).
• Strong experience with WordPress development (custom plugins, themes, performance tuning).
• Familiar with QA testing and automation tools such as Katalon Studio and Playwright.
• Understanding of DNS management, SSL/TLS, and firewall configurations.
• Experience with Git, CI/CD pipelines, and cloud hosting environments (AWS, DigitalOcean, etc.).
• Strong analytical and troubleshooting skills.
• Soft Skills:
• Excellent communication and documentation abilities.
• Proven ability to work independently and collaboratively within cross-functional teams.
• Strong organizational and time management skills.

Job Type: Full-Time – On Site (Near Downtown Orlando)

Location: On-Site
Experience Level: Mid-to-Senior (3–5 years)

Job Type: Full-time

Projected Total Compensation: $55, $75,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person