Adjuster, Casualty

As a Claims Casualty Adjuster, you will manage casualty claims of minor to moderate complexity, including minor litigated auto bodily injury, physical damage liability (PDL), and minor commercial general liability (CGL) claims. Some files may involve litigation. Your work ensures claims are handled efficiently and fairly, directly impacting customer satisfaction and Gore Mutual's financial health. This role is a critical step toward developing the skills needed to progress to Senior Claims Representative, Casualty.

What You'll Do

• Handle minor to moderate level casualty files for Auto, PDL and CGL
• Thoroughly investigate claims, collecting casualty-specific details
• Leverage investigation outcome to determine potential for tort exposure
• Attend mediations, pretrial, trials and small claims court actions where applicable; some travel may be required
• Negotiate and settle claims within authority limits
• Provide quality reporting and reserving analysis on claims files
• Formulate reserves based on analysis of injury, ultimate probable outcome
• Formulate settlement analysis; low/med/high settlement ranges and develop a plan to control outcome

What You Bring

• Minimum 2-3 years claims handling, some casualty exposure preferred.
• Time management, desk management, prioritizing task management skills.
• Exposure to conflict resolution.
• Basic Negotiation skills.
• Knowledge of Auto and Property claims preferred.
• Exceptional interpersonal and communication skills.
• Strong time management, organizational ability, and attention to detail.
• Critical judgment, problem-solving, and investigative skills.
• Ability to manage challenges and maintain composure under pressure.
• College or equivalent industry experience preferred.

#LI-HYB

#INDHP