In-house & Onsite IT Technician
AC Global
- Winnipeg, Manitoba, Canada
- Winnipeg, Manitoba, Canada
About
Key Responsibilities:
- Desktop & Laptop Support:
- Diagnose and resolve hardware, software, and peripheral issues.
- Perform system updates, software installations, and virus/malware removal.
- Configure and troubleshoot printers, scanners, and other external devices.
- Basic Server Maintenance:
- Assist in basic server setup and configuration (Windows/Linux).
- Monitor server health, perform backups, and ensure proper security protocols.
- Replace components in servers and other equipment as needed.
- Networking & Cabling:
- Install, terminate, and test network cables (Ethernet, fiber optic).
- Set up and maintain small to mid-size networks, including switches, routers, and access points.
- Install and maintain IoT devices and systems.
- Installation of IP Camera's.
- Onsite Support:
- Provide IT support to clients onsite, ensuring timely and professional service.
- Set up and configure client systems, including PCs, servers, and networking equipment.
- Assist with cabling, including new network installations and upgrades.
- Be available for on-call and emergency service calls.
- Mechanical Knowledge:
- Perform basic mechanical tasks, such as changing parts in servers, printers, and other devices.
- Documentation & Reporting:
- Maintain accurate records of all work performed using ticketing software.
- Create and update documentation for system setups, network configurations, and troubleshooting steps.
Qualifications:
- Education & Certifications:
- Diploma or degree in Information Technology or related field.
- Certifications such as CompTIA A+, Network+, or Cisco CCNA are preferred.
- Experience:
- 2+ years of experience in IT support, desktop maintenance, and networking.
- Hands-on experience with server maintenance, network cabling, and hardware repairs.
- Technical Skills:
- Proficient with Windows and Mac operating systems.
- Basic understanding of server maintenance and networking concepts (DNS, DHCP, VPNs, firewalls).
- Experience with cabling, network installations, and IoT setups.
- Additional Requirements:
- Strong spoken and written communication skills in English.
- Valid driver's license (own vehicle preferred).
- Bondable and insurable.
- Available for on-call and emergency calls.
Benefits:
- Competitive salary and performance-based incentives.
- Opportunities for career growth and ongoing training.
- Access to employee discounts on tech products.
- Collaborative and supportive work environment.
Languages
- English
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