Front Desk Receptionist

Overview
We are seeking a highly organized and proactive Receptionist/Administrative Assistant to join our team. This role is essential in providing excellent customer service and administrative support within our office environment. The ideal candidate will possess strong clerical skills, experience in a front desk role. If you have a passion for helping others and thrive in a fast-paced environment, we encourage you to apply.

• Warmly welcome dogs and parents at drop-off/pick-up.
• Answer questions about daycare, boarding, grooming, and carpool services.
• Handle any special notes from parents (feeding, medication, behavior updates).
• Ensure a positive, professional, and approachable tone at all times.
• Answer calls and voicemails promptly.
• Manage appointment bookings in Gingr (daycare, boarding, grooms, walks).
• Send confirmations, reminders, and follow-up messages to parents.
• Forward urgent calls/messages to the right manager (grooming, boarding, playroom).
• Process payments (cards, passes, packages).
• Track open invoices and flag late payments for management.
• Explain package savings, promotions, and price adjustments clearly to parents.

Job Type: Part-time

Pay: From $20.00 per hour

Benefits:

• Casual dress
• Company events
• Flexible schedule
• On-site parking

Work Location: In person