General Manager

At Murphy Hospitality Group, we pride ourselves on an
exceptionally high standard of quality service and products. It takes the best
people to reach this higher standard of excellence. We believe in extensive
training and providing our people with an excellent benefits program,
competitive wages and professional development opportunities. At MHG it's all
about the people

Gahan House Riverside

At the Gahan House, we believe in great beer, great food, and providing the highest level of service through our genuine hospitality. We aim to elevate the brew-pub experience for every guest by using fresh local ingredients in both our handcrafted beers and delicious food. The 'Gahan Experience' is a memorable one and that's because of our people, beer and food.

As General Manager, You Will

The General Manager oversees all aspects of restaurant
operations, including front of house and back of house. The General Manager leads
and collaborates with the entire team and fosters a culture that is safe,
inclusive and fun  The General Manager
is laser focused on ensuring the guests have a memorable experience that only
Gahan House can provide.

The Duties

• Execute
  the financial, marketing, and human resource strategies that ensure the
  successful operation of the restaurant
• Accountable
  for restaurant financials (e.g. labour costs, cost of goods sold and costing
  team schedules)
• Communicate
  the Gahan House vision to all team members, reinforce MHG core values and lead
  by example
• Work
  with HR team to execute hiring strategy, ensuring restaurant is staffed appropriately
• Oversee
  training plans, ensuring all staff have the required knowledge and skill to
  perform their roles and that MHG's standards and operating procedures are met
• Lead,
  mentor and positively coach employees to achieve their career goals and restaurant
  goals and objectives
• Work
  with the Assistant General Manager to plan and execute private events and reservations
• Promote
  and market the restaurant - get involved in the community  (e.g. attend off-site events, volunteer
  events, community events and fundraisers, etc.)
• Provide
  leadership and a passion for excellence regarding food, beverage and menu
  development
  
• Build
  and maintain authentic relationships with guests and team members; handle high
  level requests and complaints as required
• Provide
  conflict resolution and problem-solving techniques as required
• Jump
  in to assist the team on the floor in any front of house duties as required
• Lead
  weekly Management meetings communicating all financial, operational, marketing
  and HR related strategies
• Communicate
  and collaborate with all internal MHG functions and departments; work closely
  with Head Office on MHG initiatives

Who You Are

• You
  have a passion for the restaurant industry and providing the ultimate guest
  experience
• Highly
  organized, able to balance various priorities and get things done
• An
  agile leader who is resilient and thrives in a fast-paced environment
• An
  action-oriented leader who builds trust and confidence within their teams
• Ability
  to take direction and delegate tasks and provide direction as needed
• A
  positive, goal-oriented individual with a desire for personal and professional
  development within the hospitality industry
• A
  clear communicator with exceptional interpersonal skills
• Able
  to resolve conflict, solve problems, think and act on the fly

What You Bring

• Previous
  Restaurant Management experience is required
• A
  post-secondary diploma/degree in business or hospitality is considered an asset

What We Offer

• Competitive
  compensation
• Annual
  bonus program
• Health
  & Dental benefits
• Growth
  & Professional Development Opportunities
• Wellness
  & Fitness programs

Please visit our careers page to see more job opportunities