About
- Drive alignment across GTM teams (Marketing, Sales, Customer Success) through shared KPIs, consistent definitions, and integrated processes and tools.
- Identify bottlenecks and design scalable processes to support rapid growth in our GTM motion.
- Partner with Finance to ensure consistent forecasting, revenue attribution, and territory design.
- Build and maintain executive dashboards covering pipeline, bookings, churn, and customer lifecycle and health metrics.
- Analyze data and provide actionable insights on GTM performance and recommend adjustments to strategy.
- Own and administer our CRM (HubSpot), including user management, data integrity, integrations, and process automation.
- Partner with GTM teams to design efficient lead, opportunity, and account management workflows.
- Evaluate, implement, and optimize RevOps tools (e.g., HubSpot, Intercom, Zoominfo, Dovetail, Gong and other sales enablement tools) to drive productivity.
- Develop and maintain robust forecasting to provide clear visibility into pipeline health, conversion and renewals rates, and revenue performance.
- Establish operating cadences and run GTM planning cycles: support pipeline reviews, deal reviews, account prioritization, territory design, quota setting and and deal velocity analysis to ensure targets are met.
- Own marketing operations, ensuring HubSpot automation, campaign attribution, and lead scoring models function seamlessly.
- Work with marketing to improve lead quality and implement processes to improve funnel conversion efficiency.
- Maintain dashboards and analytics to measure ROI on campaigns and channels.
- Expertise in HubSpot CRM (administration, automation, workflows, reporting).
- Metrics fluency: Comfort with ABM KPIs (pipeline coverage, conversion rates, win rate, sales cycle, forecast accuracy; renewal/expansion).
- Exposure to B2B business models, ideally in utilities, regulated industries, or account-based / sales-led growth environments.
- Strong analytical and problem-solving skills; highly data-driven with an eye for process optimization.
- Excellent communication and stakeholder management skills
- 5-7 years of experience in revenue operations
- Familiarity with additional systems (Salesforce, BI tools like Looker or Power BI, CPQ platforms)
- Background in pricing operations, territory management, or customer success analytics.
- Understanding of revenue recognition and collaboration with finance team
Languages
- English
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