Senior Account Manager

My client are seeking and experienced Account Manager to join their rapidly growing team on a permanent basis.

They are seeking a highly organised and detail-oriented individual to join their team in a client-facing role. You will be responsible for delivering exceptional customer service by ensuring clear communication and meticulous attention to detail throughout the lifecycle of each project.

Key Responsibilities:

• Manage and interpret incoming client briefs, ensuring they are accurately prepared and communicated across relevant departments.

• Oversee multiple projects simultaneously through the estimating, development, manufacturing, and dispatch phases.

• Maintain regular communication with clients to keep them informed on project progress and key milestones.

• Act as a central point of contact, coordinating effectively with internal teams to meet client expectations and deadlines.

• Ensure all tasks are executed with a high level of accuracy and professionalism.

• Coach and mentor Junior Account Managers.

Candidate Requirements:

• Strong interpersonal and relationship-building skills, both internally and externally.

• Proven ability to manage time effectively, handle multiple priorities, and meet tight deadlines.

• Exceptional attention to detail with a commitment to quality and accuracy.

• Proficient in Microsoft Office Suite and comfortable using project management or CRM tools.

• Excellent written and verbal communication skills.

• Strong reporting and documentation skills.

• Self-motivated, target-driven, and capable of working independently in a fast-paced environment.

• Previous Supervisory or Managerial responsibilities