NOC Manager

We're seeking a NOC Manager who thrives on solving complex challenges, leading with clarity, and driving innovation across critical network infrastructure.

NOC Manager - Lead a High-Performing Network Engineering Team

Location: London (Hybrid)

Base: £90,000 base salary + 5% on-call bonus

Type: Full-time | Permanent

Are you a passionate network leader ready to take the reins of a high-performing third-line engineering team? We're seeking a NOC Manager who thrives on solving complex challenges, leading with clarity, and driving innovation across critical network infrastructure.

What You'll Be Doing:

Lead, mentor, and develop a team of skilled third-line network engineers. Own escalated network issues-diagnose and resolve complex problems in collaboration with senior engineers. Align network strategies with wider business goals through cross-functional collaboration. Drive innovation and continuous improvement in network performance, support, and security. Champion best practices in network architecture, operations, and incident management. Ensure effective workload monitoring via ServiceNow and foster operational transparency.

What You'll Bring:

Demonstrable technical expertise at CCNP (ENT/DC/SP/SEC) or JNCIP-ENT level. Strong experience managing third-line support within a fast-paced environment. Expertise in ServiceNow ITSM and solid understanding of ITIL processes. Advanced knowledge of routing/switching protocols (BGP, OSPF, VLANs, STP, TCP/IP). Hands-on experience with Cisco, Juniper, Fortinet, and Palo Alto devices. Excellent leadership, communication, and decision-making skills. Leadership/Management experience is a MUST!

Apply now to make a real impact and lead a team driving excellence in every connection