Software Engineering Manager (Platform/DevOps)Henry Schein One UK • London, England, United Kingdom
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Software Engineering Manager (Platform/DevOps)
Henry Schein One UK
- London, England, United Kingdom
- London, England, United Kingdom
About
Software Engineering Manager (Platform/DevOps)
role at
Henry Schein One UK
At Henry Schein One UK, we are a tech company with a mission to redefine dental care, creating a future where personalised, AI‑driven treatment and intelligent practice management come together to enhance patient care and build a thriving dental practice.
Celebrated as one of the ‘Sunday Times UK’s Best Places to Work, our culture at Henry Schein One UK as an inclusive and forward‑thinking company means we are committed to creating an environment that values diversity and flexibility and promotes equal opportunities for all individuals.
How we work We champion creative problem‑solving and value autonomy, trust, and impactful outcomes over rigid processes. Delivering improvements rapidly, we engage in iterative 6‑week cycles, addressing user needs and enabling technical innovation.
At our core is the customer. Every solution we deliver is crafted with customer success in mind, building relationships that go beyond transactions and ensuring that as team members, we all prioritise customer success in every aspect of our work. We build software that delivers value for our users and resist the urge to over‑engineer our solutions. We let our users and the data tell us where we go next.
Our tech and tools
.NET, C#, Linq, Microsoft SQL Server
Ruby, Ruby on Rails, Postgres
How you’ll make an impact As Manager, Software Engineering you will oversee the strategy for a group, leading multiple teams. You will work with the Director of Engineering and your peers in Product, Design, and Data to define group strategy, that aligns with organisation goals and vision and then execute that strategy for your group. Your impact will be on how you shape engineering to deliver an optimal experience for dental practices.
You will be responsible for delivering an ambitious technology strategy and roadmap for your group that drives dental practice automation and efficiency in a scalable and secure way. You will be involved in the delivery of systems that power everything from dental charting and imaging to finance and payments, and online appointment management for thousands of practices and millions of patients.
Through your leadership, you will transform how we build, scale, and innovate, pushing the boundaries in AI. You will foster a culture of high performance and customer‑centric thinking, with industry‑leading engineering best practices to ensure business and customer impact.
As the Platform Manager, you will help shape the strategy for engineering experience, data platform, infrastructure and quality. You will lead Infrastructure, User Interface, Data Platform and Quality Engineering teams.
What you’ll do
Champion a best‑in‑class developer experience harnessing AI productivity tooling, and empowering engineers to build high‑quality, scalable solutions.
Remain abreast of engineering best practices and latest technology trends to help shape the technical strategy of our business.
Dive deep into complex technical problems when the team requires direction, using engineering instincts to drive technical conversations and knowing when to step away.
Leverage AI and LLMs to deliver powerful capabilities at lightning speed, changing the face of dentistry.
Collaborate closely with Product, Design, and Data leaders to help teams prioritise and execute effectively.
Ensure your teams adhere to security, compliance and reliability in all aspects of technology delivery.
Set ambitious goals to drive business outcomes, ensuring alignment with our ‘One PMS’ strategy.
Drive improvement in engineering delivery and operational excellence, defining and owning SLAs and SLOs for your group.
As a people leader you will:
Lead and develop a high‑performing team.
Coach team members in best practices, fostering a culture of continuous development and leading by example.
Motivate and inspire your team to reach and exceed all set targets and KPIs.
Maintain a trusting, collaborative environment, enabling the team to thrive.
Lead the recruitment efforts for your team, identifying and hiring top talent.
Promote an inclusive and diverse culture, in line with the Henry Schein One values.
What you’ll bring with you
Extensive experience leading high‑performing engineering teams in a growth‑stage or mature SaaS company.
Proven track record of leading teams to deliver impactful products that drive business growth.
Experience of working in a shared responsibility leadership environment (Engineering, Product, Design and Data), taking strong accountability for your discipline area.
Ability to use data and anecdotal evidence to drive change.
Ability to pivot as priorities and needs change without losing sight of long‑term strategy.
A curious mind: You want to explore the unknown and brave enough to disrupt your own ways of working, and able to bring that to your teams.
Relentless focus on business and customer impact over raw technical output.
Extensive experience in DevOps, SecOps.
Nice to have
Experience leveraging AI and LLM tooling and developing AI‑powered customer‑facing features.
Experience with machine learning platforms (AWS SageMaker, Bedrock) and familiarity with generative AI & LLM technologies.
Hands‑on understanding of modern data architecture (cloud platforms, pipelines, warehousing, BI, MLOps).
Diversity at Henry Schein One Diversity at Henry Schein One is all about you being you. Diversity and inclusion are integral to every aspect of our business, we push boundaries fuelled by a diverse set of voices and a desire to make a difference. We are proud to be an equal‑opportunity employer. All qualified candidates are considered without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin disability, or age. We welcome everyone to our team; we foster creativity and ambition throughout our business. We’re making a difference every day and you can too.
Our Shared Values Community
Each Person is as Important as the Next
Open Communication
Diversity & Inclusion
Caring
Shared Success
Ethics
Recognise Creativity & Encourage it
People are our Greatest Asset
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Languages
- English
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