Dental/Oral Surgery Administrator

Mahogany Oral & Maxillofacial Surgery is a leading oral surgical practice specializing in a wide range of procedures, including wisdom teeth removal, dental implant surgery, and corrective jaw surgery. Our mission is to provide exceptional patient care in a compassionate and safe environment. We are seeking a highly motivated and organized Oral Surgery Administrator to join our dynamic team.

The ideal candidate will play a pivotal role in ensuring smooth day-to-day operations, delivering exceptional customer service, and supporting administrative functions. This position is ideal for someone with prior experience in a dental or oral surgery setting who is passionate about patient care and thrives in a fast-paced environment.

Responsibilities

Patient Interaction:

• Greet and check in patients with a friendly and professional demeanor.
• Provide patients and their support persons with clear, ongoing communication throughout their experience.
• Confidently explain and schedule treatments, ensuring patients understand their care plans.

Administrative Duties:

• Manage incoming referrals and coordinate appointments.
• Perform data entry and maintain accurate patient records.
• Verify and process insurance claims, billing, and collections.
• Complete day-end duties, including reconciliation and reporting.

Team Collaboration:

• Work closely with the surgical and administrative teams to ensure seamless workflows.
• Participate in meetings and training sessions as needed.
• Support other team members as required to maintain efficiency and excellence in patient care.

Operational Support:

• Maintain up-to-date knowledge of systems, technologies, and procedures related to practice administration.
• Assist in coordinating treatment plans with referring offices.
• Take initiative to identify and address areas for improvement in daily operations.

Requirements

Experience & Skills:

• Minimum of 1 year of experience in a dental or oral surgery practice is required.
• Proficiency in data entry and strong attention to detail.
• Familiarity with Curve Hero software is an asset.
• Competency with Microsoft Office Suite (Excel, Outlook, Teams).
• Strong multitasking and organizational abilities.

Attributes:

• A customer service mindset with a positive, can-do attitude.
• Exceptional verbal and written communication skills.
• Ability to work both independently and as part of a collaborative team.
• Detail-oriented and capable of prioritizing tasks effectively in a fast-paced environment.

Application Instructions

To apply, please submit your resume and cover letter through this posting. No phone calls or emails, please. We thank all applicants for their interest; however, only those selected for an interview will be contacted.

Job Type: Full-time

Pay: From $25.00 per hour

Expected hours: 40 per week

Benefits:

• RRSP match
• Wellness program

Work Location: In person