Solutions Architect - Payments (United Kingdom)
Shopify
- London, England, United Kingdom
- London, England, United Kingdom
About
About the role As a part of the Shopify Solutions Engineering team, the Solutions Architect role brings deep subject‑matter expertise and a desire to engage challenging technical requirements with both prospective and existing merchants. We are looking for someone with strong experience in managing architectural meetings with a very technical audience and a deep understanding of payment processing and checkout concepts. You will have the unique opportunity to help shape the commerce strategy of some of the most notable brands across a number of industries, including fashion, health & beauty, hi‑tech and more.
The Solutions Architect role will be primarily focussed on pre‑sales activities but will also spend a portion of its time helping existing large merchants continue to grow and succeed on the Shopify platform. The Solutions Architect will focus on our largest and most complex deals, partnerships and deployments by assisting regional teams across locations.
Requirements for the role
Extensive experience in Solutions Engineering, Agency Consulting, Commerce Operations or Payments Operations
Solid understanding of cloud computing technologies and SaaS fundamentals
Experience implementing or working with payment processing solutions such as Adyen, Stripe, TSYS, Auth.net, FiPay
Understanding of Shopify’s checkout platform and its extensibility frameworks
Great troubleshooting and analytical skills combined with the desire to tackle challenges head‑on
Passion for collaborating in a team‑selling environment and sharing your expertise to help others learn
Experience consulting highly technical audiences and executive stakeholders
Projects, activities, and expectations of your role
Engage with our most strategic and largest merchants at any point in their Shopify journey from a technical requirements perspective
Partner with Solutions Engineers and fellow Solutions Architects in conducting requirements discovery, solution presentations and various workshop formats
Assist the merchant (or their chosen technology partners) on technical design of third‑party applications or customised solutions extending Shopify’s platform that address critical business requirements
Align with Product Management teams on Shopify’s enterprise product roadmap while sharing feedback on released features and merchant trends
Serve as a subject‑matter expert on Shopify Payments, Payments Platform and Shopify Checkout platform
Mentor and coach other merchant‑facing teams at Shopify on technical aspects of our platform
Develop reusable assets that illustrate best‑practices to help upskill merchant‑facing teams on Shopify’s platform or the relevant industry
Maintain a strong video‑conference presence with confidence and business acumen
About Shopify Opportunity is not evenly distributed. Shopify puts independence within reach for anyone with a dream to start a business. We propel entrepreneurs and enterprises to scale the heights of their potential. Since 2006, we’ve grown to over 8,300 employees and generated over $1 trillion in sales for millions of merchants in 175 countries.
This is life‑defining work that directly impacts people’s lives as much as it transforms your own. This is putting the power of the few in the hands of the many, is a future with more voices rather than fewer, and is creating more choices instead of an elite option.
About You
Care deeply about what you do and about making commerce better for everyone
Excel by seeking professional and personal hypergrowth
Keep up with an unrelenting pace (the week, not the quarter)
Be resilient and resourceful in face of ambiguity and thrive on (rather than endure) change
Bring critical thought and opinion
Use AI tools reflexively as part of your fundamental workflow
Embrace differences and disagreement to get shit done and move forward
Work digital‑first for your daily work
Seniority level Mid‑Senior level
Employment type Full‑time
Job function Engineering and Information Technology
Industries Software Development
If you’re interested in helping us shape the future of commerce, click the “Apply now” button to submit your application.
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Languages
- English
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