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D365 CE Functional ConsultantInnovative Tech People • London, England, United Kingdom
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D365 CE Functional Consultant

Innovative Tech People
  • GB
    London, England, United Kingdom
  • GB
    London, England, United Kingdom
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About

Job Title: Dynamics 365 Customer Engagement (CE) Functional Consultant Location: Remote - UK About the Role: We are seeking a Dynamics 365 CE Functional Consultant to join the team. The ideal candidate will have hands-on experience in implementing and configuring Microsoft Dynamics 365 CE modules, with a strong understanding of business processes and the ability to translate requirements into effective solutions. Key Responsibilities: * Work closely with stakeholders to gather and analyze business requirements. * Configure and customize Dynamics 365 CE applications (Sales, Customer Service, Marketing, etc.). * Design and deliver functional solutions aligned with best practices. * Support data migration, integration, and testing activities. * Provide end-user training and documentation. * Collaborate with technical teams to ensure seamless delivery of solutions. * Participate in workshops, demos, and client meetings. Required Skills & Experience: * 2–5 years experience working with Dynamics 365 CE (CRM). * Strong knowledge of CE modules (Sales, Customer Service, Marketing). * Experience with Power Platform (Power Apps, Power Automate). * Understanding of business processes in sales, service, and marketing. * Ability to write functional specifications and user stories. * Familiarity with data migration and integration concepts. * Excellent communication and stakeholder management skills. Desirable Skills: * Experience with Azure services and integrations. * Knowledge of Dynamics 365 Field Service or Project Operations. * Basic understanding of JavaScript and plugins for CE customization. * Microsoft certifications (MB-210, MB-230, PL-200) are a plus. What We Offer: * Competitive salary and benefits package. * Opportunities for professional growth and certification. * Collaborative and supportive team environment. * Exposure to diverse projects and industries
  • London, England, United Kingdom

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  • English
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