About
Managing the activity chain from lead generation to end of pre-sale process: Continuously building prospect lists by initiating phone discussions and establishing relationships; Conducting phone based research by contacting corporations and HNWIs to develop and update the Salesforce database by qualifying names, titles and contact details; Conducting secondary research to develop databases, mailing lists, through local business, industry and social event publications; Setting up face-to-face meetings for the Sales Vice Presidents with qualified prospects; Feeding and growing database with customer relevant information building up a richer profile to understand clients’ needs; Handling incoming enquiries by prospective customers and stakeholders; Providing weekly KPI reports, including lead source tracking, calls made, qualified calls description, meetings and activities accomplished, direct mailing documentation; Ensuring that the database is accurate and up-to-date at all times – including updating information after sales meetings and periodically scanning for incomplete information; Supporting the Sales Vice Presidents to investigate lost sales opportunities to learn and avoid such re-occurrences. Preparing tailored proposals for the Sales Vice Presidents, according to client preference. Marketing: Collaborating with the Marketing team to tailor brand communication to prospects and clients in your designated region; Following-up on events and direct marketing campaigns to preserve interest of prospective customers by maintaining continuous contact via email and phone. Managing and developing assigned accounts: Securing the proper introduction of Member Services to our ever expanding list of corporate customers to enhance direct customer / corporate contacts; Maintain continued customer contact post-sale to ensure efficient and effective account management; conduct bi-annual reviews with customers and be readily available for ad hoc queries or feedback; Ensure that the customer experience is as stated during the sales process by proactively coordinating between internal departments to ensure customers’ requests are dealt with in a timely fashion. Required Skills, Qualifications, and Experience
Additional Scandinavian language is essential including (Danish, Swedish, Norwegian, Icelandic & Faroese) An appropriate communication style for liaising with High Net Worth individuals and/or at Board/Director/Executive level; Demonstrates outstanding service and customer oriented behaviour; High levels of tenacity and resilience; Strong financial and business acumen; ideally, with some prior exposure to negotiation; Computer literate with proficiency in MS Office Applications; Prior experience in private aviation would be of benefit but not essential. About the company
VistaJet is a global business aviation company founded in 2004 by Thomas Flohr.
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Languages
- English
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