Technical Team Lead – Customer Data Platform (CDP)

TrustYou GmbH

+3
+2
Germany

+3
+2
Germany

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About

TrustYou is a leading AI-driven hospitality platform dedicated to transforming guest experiences and empowering businesses to thrive. With a multicultural team of over 150 professionals working remotely across the globe, we are on a mission to help companies grow by achieving customer excellence. At TY, our culture continually evolves and is shaped by the people who work here. We embrace an open feedback culture, focusing on continuous improvement and customer excellence.Every team member's unique voice contributes to our collective success, fostering an environment where we test, learn, and improve together.Our products enable our customers to make guests happier, increase customer lifetime value and save unnecessary costs.*Customer Experience Platform (CXP)*: AI-powered insights for exceptional guest experiences. Improve service quality based on surveys and reviews across the web, respond to all feedback with the help of AI, and market your reputation.*Customer Data Platform (CDP)*: AI-powered customer data management for more direct bookings. Merge and master customer data, manage consent, and transform insights into effective marketing, personalized journeys, and higher lifetime value.*AI Agents:* Intelligent, always-on agents that boost productivity and reduce operational costs. Available 24/7, they provide instant, personalized recommendations, answer inquiries, and optimize direct booking conversions.Learn more about TrustYou at www.trustyou.comIf you share our passion for customer happiness and believe in the power to make an impact, you're in the right place. Join us in our mission to revolutionize the hospitality industry through innovation and excellence.*Position: Team Lead – Customer Data Platform (CDP)Location of the role: Germany/Spain/Romania (Remote)*As a *Team Lead – CDP* at TrustYou, you’ll have the opportunity to apply your deep technical expertise, build and lead a team, all while being supported by experienced senior management.At TrustYou, you'll shape a groundbreaking product and advance your career in an exciting industry. If you're ready to take the next step in your professional journey, we'd love to hear from you!
Job Types: Full-time, Permanent
Pay: 90.000,00€ - 120.000,00€ per year
Work Location: Remote

Nice-to-have skills

Data Management
Marketing

Germany

Work experience

Product Owner / Product Manager
IT Project Manager
IT Consultant

Languages

English

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