Desktop Support Analyst

Tata Consultancy Services

United States

United States

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About

Experience - At least 2-3 years' technical support experience in medium/large organization Working with ServiceNow (ticketing and knowledge) Customer service oriented PC Support - Install and configure PC hardware and components Printers support (mapping, printer queue…) Hardware troubleshooting: PC problem-solving, hard drives, RAM, CPUs and power, video, printing Experience in Windows environment Imaging and configuration Troubleshooting Office 365 Experience with SCCM (imaging and package deployment) and AutoPilot

United States

Languages

English

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