Project Manager Assistant

Position Overview

The Project Manager Assistant provides support to the
Project Manager by  coordinating project
activities related to any and all projects. The position's main duties are to
ensure the continuity and efficiency of each project from start to finish
through clear communication to all parties involved. The Project Manager
Assistant handles multiple projects within a fast-paced environment and is open
to constant changes and challenges. The ideal candidate will be highly
organized and able to manage multiple projects at once in the absence of
day-to-day guidance.  This is a one year temporary position.

Job Duties

• Effectively
  communicate with property owners/managers/tenants, subcontractors and insurance adjusters
• Assists Project Manager with the successful full cycle
  of assigned projects; from initiation to completion, including receipt of payment if necessary
• Ensures all project documentation is accurate and
  uploaded into internal and external claims systems
• Assists project with customer communication and interactions
• Ensure work authorization, completion certificates and
  all other required documents are obtained from client
• Ensure work order tasks and purchase orders are
  completed and uploaded in a timely manner
• Invoicing is completed accurately in line with client protocols
• Support outstanding receivables
• Acts as a liaison between the customer and Project Manager to ensure project success
• Address questions/concerns throughout the project
• Perform tasks required by the Project Manager in support of project needs
• Be aware of all aspects of the scopes of work so
  proper assistance to the Project Manager can be provided
• Responsible to track project changes and produces updated schedules
• Review project information and compile schedules in a timely manner
• Tracks the progress of all new and ongoing projects and maintains up-to-date notes
• Coordinate mitigation/restoration work with in-house staff and sub-trades
• Prepare and/or edit internal scopes of work,
  estimates, budgets, letters, faxes, memos and emails
• File all project documents appropriately (hard and soft copies)
• Organize, compile and submit support documentation on completion of project
• Submit any required information to the client as directed by the Project Manager
• Report to the Project Manager for all issues
• Be capable of short term coverage for the project in the event of Project Manager vacations or absences
• Assist with reception relief as needed
• Provide excellent customer service
• Work under time constraints
  to meet specific timelines
• Ensure attention to detail and keen sense of
  safeguarding other people's property and information
• Participates in and demonstrates an
  understanding of safety principles and practices; follows all safety policies
  and procedures to support a safe working environment, including safe operation
  of machines and equipment
• Comply with all BELFOR policies and procedures, as well as legislative requirements
• Proactively communicate job site conditions and
  concerns that may or are affecting completion of the job to the appropriate  person
• Attend all BELFOR sponsored training  courses

• Post-secondary
  administration courses / certification
• 1+ year prior restoration
  experience, insurance and/or construction coordination
• Knowledge of Xactimate and/or XactAnalysis, preferred
• Manage sensitive information appropriately and maintain confidentiality
• Strong aptitude to work within deadlines
• Integrity, honesty and responsibility with a desire to contribute to a team
• Highly organized with attention to details
• Comprehensive understanding of customer service, principles and practices
• Eligible to operate a motor vehicle per BELFOR's vehicle policy 
• Ability to work within a team or independently as needed
• Strong written and verbal communication skills
• Proven ability to multi-task
  in a fast paced       environment
• Intermediate computer and/or tablet/iPad experience
  with Microsoft Office programs such as Excel, Word 
• and Google Suite
• Willing to work evenings, on call and weekends when requested
• Periodic travel may be required
• Criminal Record Check

• Frequent lifting from 5-40
  lbs, unassisted (from 35-65% of the time)
• Occasional lifting from 41 lbs +, assisted  (up to 50% of the time)
• Access and mobility in tight spaces
• Sustained periods of
  standing, sitting, walking, bending, and kneeling