Director, Growth

Location: Burlington, Greater Toronto Area (Hybrid)
Job Type: Full-Time
Company: boostCX (A Banyan Software Portfolio Company)
Salary Range: CAD 130,000-140,000 per annum

boostCX is a customer experience technology provider focused on empowering organizations with intuitive, scalable tools that drive engagement, retention, and performance. As part of the Banyan Software portfolio, we operate with a long-term, sustainable approach, prioritizing customer success and product excellence.

The Opportunity

As a Director, Growth, you'll own our revenue-generation engine. You'll design and execute go-to-market strategies that attract, convert, and retain customers. This is a hands-on, high-visibility role for a builder who thrives on experimentation, data-driven storytelling, and driving results that move the needle.

What You'll Do

• Own the growth strategy: Build and lead a scalable GTM engine that generates qualified pipeline across digital, outbound, and partner channels.
• Accelerate revenue: Collaborate with Sales to design full-funnel programs that increase lead quality, velocity, and win rates.
• Lead generation & conversion: Launch data-backed campaigns (paid, organic, content, ABM) that engage target accounts and convert interest into demos.
• Sales enablement: Equip the Sales team with messaging, content, and insights that close deals faster.
• Market positioning: Define boostCX's voice in the market - create narratives that differentiate us from larger CXM players like Medallia, Qualtrics, and Alida.
• Metrics that matter: Track performance across CAC, pipeline growth, conversion rates, and revenue contribution.
• Team leadership: Build and mentor a small, agile team of marketers and agencies to execute at scale.

What You Bring

• 8 years of B2B SaaS growth or marketing experience, with at least 3 years in a leadership role.
• Proven success driving revenue-focused marketing or growth sales strategies.
• Strong understanding of CRM and automation tools (We are a HubSpot shop).
• Experience aligning closely with Sales and Customer Success to optimize the funnel.
• Analytical mindset - comfortable turning data into actionable growth experiments.
• Background in CX, customer engagement, or SaaS solutions is a strong plus.

Why boostCX

• Be part of a fast-growing Canadian SaaS company redefining customer experience.
• Work alongside passionate leaders who value autonomy, creativity, and results.
• Opportunity to build the growth function from the ground up with direct influence on strategy and revenue outcomes.

Please submit your resume, and if available, a portfolio or links to relevant projects you've worked on.