RQ09764 - Change Management Consultant

Job Details: Change Management Consultant - Senior

MUST HAVES:

• Demonstrated experience in leading large scale enterprise-level (multi-ministry) change initiatives.
• Ability to develop and implement change strategies in multi-stakeholder environments, aligned with enterprise IT goals.
• Ability to create and execute multi-year change roadmaps for the business stakeholders
• Experience developing communication plans and craft clear, compelling materials (e.g., decks, newsletters, FAQs) for diverse audience, including executive-level communications, able to present complex ideas clearly and persuasively.
• Experience conducting workshops, briefings, and training sessions

Experience and Skill Set Requirements

Change Management Strategy and Execution Expertise - 50%

• Demonstrated experience in leading large scale enterprise-level (multi-ministry) change initiatives.
• Experience supporting digital transformation, e.g., enterprise platform onboarding projects.
• Ability to develop and implement change strategies in multi-stakeholder environments, aligned with enterprise IT goals.
• Proven success in driving adoption and minimizing resistance in complex environments
• Experience conducting stakeholder impact assessment and readiness evaluations
• Ability to create and execute multi-year change roadmaps

Stakeholder Engagement and Communication Skills - 30%

• Strong facilitation and interpersonal skills
• Ability to build trust and consensus among diverse stakeholders including technical and non-technical audiences, e.g., ministries, clusters, and governance bodies.
• Experience developing communication plans and craft clear, compelling materials (e.g., decks, newsletters, FAQs) for diverse audience, including executive-level communications, able to present complex ideas clearly and persuasively.
• Experience conducting workshops, briefings, and training sessions
• Experience in developing and maintaining effective partnerships with leaders and stakeholders, gather organizational information, and provide strategic advice and coordination.

Governance, Performance Measures and OPS Context - 20%

• Experience supporting complex multi-organizational governance structure, and executive approval processes.
• Experience developing KPIs and metrics to assess change effectiveness
• Ability to conduct post-implementation reviews and lessons learned for continuous improvement
• Familiarity with Ontario Public Service (OPS) or similar government environments, including understanding of regulatory compliance service delivery contexts.

FSIN