Aviation Parts Sourcing Administrator
- +1
- Ocoee, Florida, United States
- +1
- Ocoee, Florida, United States
About
Company Description:
Fly Alliance is a Part 135 and Part 145 industry leading private aviation group specializing in private jet charter, jet card memberships, aircraft sales, management, parts, and MRO. Dedicated to providing unparalleled luxury, safety, and efficiency in air travel, the company has over 30 aircraft, 6 offices across the country, and over 200 employees supporting a global operation. Three consecutive years as a top 20 U.S. operator, Fly Alliance continues to redefine the private aviation landscape.
Role Objective:
To provide exceptional customer service through a friendly, calm, and confident demeanor, ensuring a positive and professional experience for every client. The role also includes sourcing of parts needed for the fleet of aircraft the company operates, as well as parts needed for our maintenance facilities, while ensuring smooth operations and system accuracy. The team member is responsible for thorough processing of warranty claims for parts and tracking of core returns to the various vendors.
Essential Job Tasks:
- Accurately generate, review, and issue invoices and purchase orders for customers/clients, ensuring timely and correct billing for products and services provided.
- Track and follow up on outstanding orders, refunds, and cores, vendors to collect required items in a professional and efficient manner.
- Communicate with vendors via email, phone, or other channels to address inquiries, provide
Nice-to-have skills
- Customer Service
Languages
- English